Derby IT Support Technician: End-User & Systems Expert

Maersk Growth; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company in East Midlands is seeking an IT Support Technician to offer comprehensive support for end-user computing and datacenter needs. The successful candidate will collaborate with various teams and must possess a strong technical background, communication skills, and experience in multi-site organizations. This role is a full-time position that requires effective problem-solving and the ability to work independently, delivering timely and friendly service to all users.

Benefits

Support for adjustments during application

Inclusive workplace

Diverse team interactions

Qualifications

• Minimum of 3-5 years of experience in IT support.
• Experience in large global organizations.
• Strong communication and interpersonal skills.

Responsibilities

• Support users in a fast-paced environment.
• Prioritize tasks in collaboration with the team.
• Handle onsite infrastructure components.

Skills

Advanced desktop usage

VPN & Citrix

Windows 10/Windows 11

Microsoft Office 365

Basic server and network troubleshooting skills

Active Directory

ITIL V3 Foundation Certification

Job description

A global logistics company in East Midlands is seeking an IT Support Technician to offer comprehensive support for end-user computing and datacenter needs. The successful candidate will collaborate with various teams and must possess a strong technical background, communication skills, and experience in multi-site organizations. This role is a full-time position that requires effective problem-solving and the ability to work independently, delivering timely and friendly service to all users.