Deputy Manager

Rohan Designs Ltd.; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outdoor retail company in the United Kingdom is seeking a Deputy Manager to enhance sales and customer service. The role involves training staff and implementing store management practices. Candidates should possess strong customer service skills and a passion for outdoor adventure. The position offers a variety of benefits including a clothing allowance and sales bonuses.

Benefits

Structured sales and management training

Access to in-house e-learning modules

Clothing allowance

50% discount on clothing

Staff partnership programme

Contribution to a pension scheme

Life cover based on salary

Sales bonus scheme

Employee assistance scheme

Responsibilities

• Reach and exceed sales targets by assisting customers in selecting and purchasing merchandise.
• Organise and implement store rosters and cover shifts and holidays with effective staff management.
• Train and motivate sales staff on selling procedures to achieve sales goals.
• Organise store merchandise standards and restock merchandise to improve commercial performance.
• Nurture a high level of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

Skills

Exceptional customer service skills

Excellent organisational skills

Attention to detail

Effective verbal and written communication skills

Ability to challenge others

Skills to train and delegate effectively

Time management skills

Passion for outdoor travel adventure

Job description

Join to apply for the Deputy Manager role at Rohan Designs Ltd.

Are you ready for your next retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!

About the Role

We are looking for a Deputy Manager to drive forward the quality service we continue to provide in Cambridge.

Responsibilities

• Reach and exceed sales targets by assisting customers in selecting and purchasing merchandise.
• Organise and implement store rosters and cover shifts and holidays with effective staff management.
• Train and motivate sales staff on selling procedures to achieve sales goals.
• Organise store merchandise standards and restock merchandise to improve commercial performance.
• Nurture a high level of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

Qualifications

• Exceptional customer service skills.
• Excellent organisational skills.
• Attention to detail.
• Effective verbal and written communication skills.
• Ability to challenge others to improve their performance.
• Skills to train and delegate effectively.
• Time management skills.
• Passion for outdoor travel adventure.

Benefits

• Structured sales and management training.
• Access to in‑house e‑learning modules.
• Clothing allowance.
• 50% discount on our clothing.
• Staff partnership programme.
• Contribution to a pension scheme.
• Life cover based on salary.
• Sales bonus scheme.
• Employee assistance scheme.

About the Company

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don't. From our original and iconic bags to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.

We just make gear that delights our customers and delivers on our promise.

How to Apply

To apply for the Deputy Manager role, please click the Apply button and follow the short application procedure.

Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Management. Industry: Retail.