Deputy Duty Resource Manager

Arrivatc; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

A leading passenger transport provider in Greater London seeks a Deputy Duty Resource Manager. In this role, you will ensure economical rostering of traincrew, check compliance with duty requirements, and oversee payroll administration. Applicants must be current ARL New Cross Gate Qualified Drivers with strong communication skills. Benefits include free travel on TfL, discounts on rail services, and various employee support programs.

Benefits

Free travel on TfL Network

Discounts on European rail services

Employee Assistance Programme

Qualifications

• Current ARL New Cross Gate Qualified Driver required.
• Experience managing a team is desirable.
• Computer literacy is essential.

Responsibilities

• Ensure economical crew rostering within agreements.
• Check traincrew fitness for duty and uniform compliance.
• Oversee payroll administration in a timely manner.

Skills

Problem-solving mindset

Strong communication skills

Organizational skills

Leadership qualities

Tools

Diagramming systems

Rostering systems

Job description

Deputy Duty Resource Manager page is loaded## Deputy Duty Resource Managerlocations: Willesden Junctiontime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 27, 2026 (13 days left to apply)job requisition id: JR031533**Deputy Duty Resource Manager****Willesden Junction****Shift Work****Arriva Rail London****Closing date: 26th January 2026**Arriva Rail London is part of the Arriva group. Arriva is a leading provider of passenger transport in Europe, employing around 40,000 people and delivering around 1.2 billion passenger journeys across 13 European countries. It is part of Deutsche Bahn (DB), one of the world’s leading passenger and logistics companies.Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement, we want you to join us at the forefront of the passenger transport industry!We’re hiring a Deputy Duty Resource Manager for London Overground! This will be alongside your permanent Arriva Rail London Qualified Train Driver position, you will deputise for the Duty Resource team, stepping in when there is a shortage.**Responsibilities:*** Ensure traincrew rostering, both planned and reactive is accomplished in the most economical manner within agreements whilst also maintaining depot records both for traincrew deployment, payroll, attendance and safety processes for the depot, in line with the appropriate company procedures.* You will be accountable, through personal observation, that traincrew/ shunters are fit for duty at the time of booking on and that they present themselves in uniform, with all the required equipment.* Checking and implementing staff changes in accordance with short term planning and emergency requirements, whilst also ensuring that all staff complete the required training, medicals and meetings.* Assist in following up of traincrew reports, liaising with Control, Driver Managers and HQ department as required.* Arrange for and facilitate the screening of staff for alcohol and/or drugs as directed either post-incident or as part of a randomized sample.* Oversee the payroll administration in a timely and accurate manner.**Qualifications:*** As this role is based at New Cross Gate, we are only accepting applications from current ARL New Cross Gate Qualified Drivers.* Methodical individual, who has a problem-solving mindset with strong communication skills, both written and oral.* Any experience of diagramming, rostering and train running information systems is desirable but not essential.* Any experience managing a team would be desirable, as well as knowledge of staff terms and conditions of service.* Computer literacy is essential, as well as good organisational skills and leadership qualities.**Our benefits include:**• Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annun• Discounts on European rail services after 1 year of service• Free travel on Arriva branded rail services around the country• 75% discount off of season tickets on other Train Operating Companies• Arriva Village - web based discounts on various products/services on the high street• Employee Assistance Programme - 24hr helpline, covering a multitude of subjectsAt Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…***If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.***[](blob:https://arriva.wd3.myworkdayjobs.com/1a0dc9bc-98b3-4147-be43-f2b1513b70ce)