Dental Receptionist - Public Dental Service (PDS)

Nhsayrshireandarran; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent UK healthcare provider seeks a Dental Receptionist to support the Emergency Dental Treatment Centre. This role involves being the first point of contact for patients, providing essential administrative support across various dental services. Excellent organisational and communication skills are essential, along with familiarity with electronic patient systems. The position is full-time with a 37-hour workweek, primarily Monday to Friday. Opportunities for application from diverse communities are encouraged.

Qualifications

• Excellent organisational and communication skills are essential.
• Proficiency with computer systems required.
• Prioritisation of workload is necessary.

Responsibilities

• Act as the first point of contact for patients and health professionals.
• Provide administrative support to dental clinics.
• Cover various services including paediatrics and emergency care.

Skills

Organisational skills

Communication skills

Computer proficiency

Tools

R4 Clinical Plus

Trakcare

Job description

Job Overview

NHS Greater Glasgow and Clyde is one of the biggest healthcare systems in the UK, employing around 40,000 staff across a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and to a wider population of 2.2 million when our regional and national services are included.

Shift Pattern

The schedule runs Monday to Friday, 08:30 – 16:30, comprising 37 hours per week.

Role Summary

The posts support the delivery of care at the Emergency Dental Treatment Centre – Royal Alexandria Hospital, with an additional requirement of cross‑cover from base to other Public Dental Service locations throughout NHSGG&C.

Responsibilities

As Dental Receptionists, you will be the first point of contact for patients and other health professionals. Your tasks will include providing administrative support to all dental clinics and the wider team, covering services such as paediatrics, adult special care, domiciliary care, unregistered and emergency care, undergraduate outreach clinic, and the general anaesthetic theatre.

Qualifications

Applicants should possess excellent organisational and communication skills, be proficient with computer systems, and be able to prioritise their workload. A working knowledge of electronic patient systems R4 Clinical Plus and Trakcare is desirable.

Visa and Sponsorship

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa, and NHS Greater Glasgow and Clyde is unable to provide a Certificate of Sponsorship (CoS).

Hours & Agenda for Change

Please be advised that, effective 1 April 2026, the full‑time working hours for all Agenda for Change posts will be reduced to 36 hours.

EEO and Diversity

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community and promotes a culture of inclusion across the organisation. We are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn.

Contact

For more information please contact: Lisa Harrigan, Dental Manager, on 07855 970 460 or email [e-mail].