Data Operations & Insight Support Associate

Oxford University Press; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global publishing company is seeking a detail-oriented Data Operations Assistant to help maintain trusted and high-quality data supporting Sales & Marketing functions. The ideal candidate will have strong attention to detail, proficiency in Excel, and familiarity with CRM systems like Salesforce. Responsibilities include validating and cleaning data, maintaining documentation, and supporting the Data & Insight Analyst team. This role offers professional development opportunities in a diverse and inclusive work environment.

Qualifications

• Detail-oriented with a process-oriented mindset.
• Proficient in Excel, with a willingness to learn new tools.
• Experience with Salesforce or CRM systems is a plus.

Responsibilities

• Validate and clean data in line with established rules.
• Enter and update business reference data sets for accuracy.
• Maintain and file documentation relating to data processes.

Skills

Strong attention to detail

Proficiency in Excel

Familiarity with CRM systems (Salesforce preferred)

Strong problem-solving skills

Highly organized

Clear communication skills

Understanding of good Sales & Marketing practice

Understanding of data governance and GDPR compliance

Experience in revenue operations

Job description

A leading global publishing company is seeking a detail-oriented Data Operations Assistant to help maintain trusted and high-quality data supporting Sales & Marketing functions. The ideal candidate will have strong attention to detail, proficiency in Excel, and familiarity with CRM systems like Salesforce. Responsibilities include validating and cleaning data, maintaining documentation, and supporting the Data & Insight Analyst team. This role offers professional development opportunities in a diverse and inclusive work environment.