Customer Support Executive — Fast-Paced Foodservice Hero

Bidfood Care Home Magazine; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading foodservice provider in the United Kingdom seeks a Customer Support Executive to deliver outstanding service and manage order requirements. The role demands strong communication skills and the ability to thrive in a fast-paced environment. With responsibilities including handling customer queries and building effective relationships, this opportunity offers a rewarding journey with generous benefits like holiday entitlement, pension matching, and health plans. Join us in creating a diverse and caring workforce.

Benefits

25 days holiday plus bank holidays

Pension matching up to 6%

Life cover

Access to confidential support

Health plan for everyday medical costs

High street discounts

Early access to pay

Qualifications

• Previous experience in fast-paced sales and customer service environment.
• Ability to handle calls and emails for order placement and queries.
• Flexibility to work permanent weekends.

Responsibilities

• Deliver outstanding customer service to both internal and external customers.
• Manage all aspects of order requirements and queries.
• Build effective working relationships over the phone and face to face.

Skills

Enthusiasm and motivation

Problem-solving skills

Exceptional communication skills

Attention to detail

Ability to use Word, Excel & Outlook

Job description

A leading foodservice provider in the United Kingdom seeks a Customer Support Executive to deliver outstanding service and manage order requirements. The role demands strong communication skills and the ability to thrive in a fast-paced environment. With responsibilities including handling customer queries and building effective relationships, this opportunity offers a rewarding journey with generous benefits like holiday entitlement, pension matching, and health plans. Join us in creating a diverse and caring workforce.