Customer Support Advisor (Hybrid) – £1,200 Bonus

Brakes Food Shop; Bicester; Hybrid; GBP 28,000; Full time

Job summary

A leading food service provider in Bicester is looking for a Customer Support Advisor. In this full-time role, you will assist customers via phone and email, processing orders and queries effectively. You will develop strong customer relationships and ensure high-quality service. The position offers a competitive salary of £27,107 plus a bonus, hybrid working prospects after probation, and various employee benefits including discounts on food products and recognition awards.

Benefits

Huge discount on food products

Recognition awards

Pension

Career opportunities

Qualifications

• Previous office/customer service environment required.
• Self-motivated with a desire to exceed set standards.

Responsibilities

• Process all orders and collections with accuracy.
• Develop and maintain customer relationships through effective communication.
• Investigate and resolve customer issues promptly.

Skills

Excellent attention to detail

Confident problem solving

PC Literate

Job description

A leading food service provider in Bicester is looking for a Customer Support Advisor. In this full-time role, you will assist customers via phone and email, processing orders and queries effectively. You will develop strong customer relationships and ensure high-quality service. The position offers a competitive salary of £27,107 plus a bonus, hybrid working prospects after probation, and various employee benefits including discounts on food products and recognition awards.