Customer Support Administrator - Hybrid Office

Wienerberger AG; Cheadle; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading construction solutions provider in Cheadle is seeking a Customer Support Administrator to provide vital administrative support. Responsibilities include processing customer orders, managing schedules, and handling data cleansing tasks. This role demands experience in a busy office environment and a passion for customer service. The company offers flexible work arrangements and a comprehensive benefits package, including health and wellbeing support, a pension scheme, and employee discounts.

Benefits

Salary up to £24,124

Annual company bonus up to 4%

Pension scheme

25 days holiday + bank holidays & holiday flexibility

Employee assistance and wellbeing programmes

Health & wellbeing benefits

Financial advice/support

Employee discounts with various retailers

Life assurance (2x annual salary)

Opportunity to join Share Incentive Plan

Qualifications

• Experience working in an administration role in a busy office environment.
• Passion for customer service with good attention to detail.
• Enjoy working in a friendly team that helps customers.

Responsibilities

• Provide administrative support to the Customer Support team.
• Process customer orders and manage order schedules.
• Run various reports and cleanse data in the order book.
• Provide telephone cover during busy periods.

Skills

Good communication skills (written and verbal)

Confidence with Microsoft Packages

Flexible approach

Experience in a customer services environment (desirable)

Job description

A leading construction solutions provider in Cheadle is seeking a Customer Support Administrator to provide vital administrative support. Responsibilities include processing customer orders, managing schedules, and handling data cleansing tasks. This role demands experience in a busy office environment and a passion for customer service. The company offers flexible work arrangements and a comprehensive benefits package, including health and wellbeing support, a pension scheme, and employee discounts.