Customer Supply Manager

Zuru Edge Limited; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading FMCG company is seeking a Supply Chain Manager in London to optimize supply and replenishment frameworks while driving efficiency across operations. The candidate will build relationships with key customers, partner with 3PLs, and analyze data to prevent out-of-stock situations. A Bachelor's degree in Supply Chain or related field is essential, along with proven supply chain experience. This full-time role offers opportunities in a high-performing culture.

Benefits

Array of benefits for wellbeing

Opportunities for career growth

Qualifications

• Proven supply chain experience, ideally in FMCG.
• Willing to travel across the UK as required.
• UK work authorisation required.

Responsibilities

• Build and maintain strong relationships with key customers.
• Partner with 3PLs for efficient and cost-effective operations.
• Analyse trends, data, and customer feedback.
• Coordinate with retailers to maintain optimal stock.
• Support smooth launches and phase-outs.

Skills

Key account management

Relationship management

Demand planning

Forecasting

Inventory management

Education

Bachelor’s degree in Supply Chain or related field

Job description

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About ZURU

ZURU is on a mission to disrupt industries and challenge the status quo through innovation and automation. Our brands reflect this vision: ZURU Toys re‑imagines play, ZURU Tech leads the next building revolution, and ZURU Edge creates modern FMCG brands for today’s consumers. Founded in 2003 by EY Entrepreneur of the Year brothers Nick and Mat Mowbray, ZURU has grown to over 5,000 team members across 30+ international locations. As one of the world’s largest toy companies, our award‑winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our FMCG portfolio features MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more. For more information, visit www.zuru.com.

Position Impact

This role is pivotal as we advance our UK expansion plans. With ownership and autonomy, you will shape and optimise the supply and replenishment framework, driving efficiency and effectiveness across the business. As a key member of the wider Functional Leadership Team, you will play a central role in ZURU Edge's UK operations, influencing strategic decisions and operational excellence.

Roles & Responsibilities

• Build and maintain strong relationships with key customers (Tesco, Sainsbury's, Morrisons, ASDA, Superdrug, Boots) and drive EDI adoption where possible.
• Partner with 3PLs to ensure efficient, cost‑effective operations and continuous improvement.
• Analyse trends, data, and customer feedback to support accurate replenishment and stock levels.
• Coordinate with retailers to maintain optimal stock and prevent out‑of‑stock situations.
• Support smooth launches, updates, and phase‑outs in collaboration with product and marketing teams.
• Implement strategies to maximise product availability and meet key partner expectations.

Skills & Experience

• Bachelor’s degree in Supply Chain, Business, or related field; advanced degrees or certifications a plus.
• Proven supply chain experience, ideally in FMCG.
• Strong skills in key account and relationship management.
• Proficient in demand planning, forecasting, and inventory management.
• Willing to travel across the UK as required.
• UK work authorisation required.

LIFE@ZURU

At ZURU, we have cultivated a high‑performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else. We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Manufacturing

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