Customer Success & Supply Ops - 4-Month FTC

Dubizzle Limited; Latimer; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading food company in England is seeking a Customer Administrator for a 4-month FTC. The role involves managing customer orders and maintaining effective supply chain operations. Candidates should be familiar with Microsoft Office and have experience in customer relations. A competitive salary and various benefits, such as a flexible working environment and comprehensive wellness support, are offered. The position requires strong organizational skills and a commitment to improving customer service.

Benefits

Competitive salary

Double-matched pension scheme

Pro-Rata 25 days annual leave

Healthcare plan

Discounted Weetabix products

Personal development investment

24/7 counselling service

Flexible work opportunities

Enhanced maternity/paternity leave

Additional time off for fertility treatment

Working Parents Support Group

Fully stocked kitchen

Qualifications

• Proficient in Microsoft Office programs, including Excel, Word, and Outlook.
• Experience in customer relationship management.
• Desirable to have previous administration responsibilities.
• Desired background in customer-facing roles.

Responsibilities

• Process orders, handle customer queries, and manage returns.
• Compile reports for Customer Supply Planners.
• Manage compliance documentation accurately and timely.
• Contribute to improvement projects.
• Escalate issues affecting customer service.

Skills

Microsoft Office programs

Customer relationship management

Administration experience

Customer-facing experience

Job description

A leading food company in England is seeking a Customer Administrator for a 4-month FTC. The role involves managing customer orders and maintaining effective supply chain operations. Candidates should be familiar with Microsoft Office and have experience in customer relations. A competitive salary and various benefits, such as a flexible working environment and comprehensive wellness support, are offered. The position requires strong organizational skills and a commitment to improving customer service.