Customer Success & Sales Ops Specialist

Miele Co Ltd; Abingdon; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading home appliance company is seeking a Customer Service professional for their Sales Operations team in Abingdon. The role involves managing customer inquiries, handling administrative tasks like quotations and orders, and ensuring an exceptional customer experience. Candidates should have a customer-focused approach and strong organizational skills. A salary of up to £26,000 is offered, along with competitive benefits. This position provides an opportunity for personal development and long-term career growth.

Benefits

Competitive benefits package

Qualifications

• Experience in a similar environment with organization and administration skills.
• Ability to manage multi-channel customer interactions effectively.
• Confidence to challenge and build rapport with customers.

Responsibilities

• Manage customer interactions from enquiry to successful resolution.
• Handle administrative tasks like quotations, orders, and processing invoices.
• Achieve KPIs aligned with company vision.

Skills

Strong organization

Customer focused approach

Teamwork

Strong communication

Tools

CRM systems

Job description

A leading home appliance company is seeking a Customer Service professional for their Sales Operations team in Abingdon. The role involves managing customer inquiries, handling administrative tasks like quotations and orders, and ensuring an exceptional customer experience. Candidates should have a customer-focused approach and strong organizational skills. A salary of up to £26,000 is offered, along with competitive benefits. This position provides an opportunity for personal development and long-term career growth.