Customer Success Executive

Joinkula; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing software startup in London seeks a Customer Success Executive to support customer relationships. In this entry-level role, you'll run check-in calls, resolve queries, and upsell customers, utilizing data to enhance their experience. Ideal for ambitious and hardworking individuals, this position offers a unique opportunity to grow within a dynamic team.

Benefits

Accelerate your career with a fast-growth startup

Join a team of experienced professionals from leading institutions

Influence product roadmap

Qualifications

• Entry-level position requiring ambition and dedication.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Run check-in calls with customers.
• Resolve customer queries via email.
• Work to upsell customers.
• Use data to improve customer experience at scale.

Skills

Ambitious

Hard Working

Product Focused

Smart

Job description

Overview

Join to apply for the Customer Success Executive role at Kular

Kular is being built by a team of MIT, IIT, Cambridge and Oxford grads, backed by some of the best investors in the world, including Y Combinator, Entrepreneur First, Acequia Capital and angel investors behind companies like Ironclad, OpenSea and Stripe.

Who exactly we you looking for?

Over 1000 companies already use Kular, and we\'re growing revenue extremely fast. We need a junior customer success manager to help us provide a great service to customers.

You\'d Be a Great Fit If You're

• Ambitious
• Hard Working
• Product Focused
• Smart
• So what will I do?

Responsibilities

• Run check in calls with customers
• Resolve customer queries by email
• Work to upsell customers
• Use data to improve the customer experience at scale

Why should I join Kular?

• Accelerate your career with a fast-growth startup
• Join an incredible team from Microsoft, AutoDesk, Cambridge, Oxford, MIT and IIT
• Influence product roadmap; watch a world-class tech team bring your ideas to life!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Software Development

London, England, United Kingdom

This job description has been refined to remove irrelevant boilerplate and present responsibilities and qualifications clearly.