Customer Service Advisor — Workshop & Parts Support

MAN; Waingroves; On-site; GBP 24,000 - 30,000; Full time

Job summary

A dynamic automotive service provider is seeking a Customer Service Advisor for their Ripley Branch. This full-time role involves managing and processing job cards accurately, supporting the parts department, and handling invoicing duties. Ideal candidates should be detail-oriented, proactive, and able to thrive in a fast-paced environment. In return, you will receive a competitive salary, bonuses, access to an excellent pension plan, a company car scheme, and additional holiday benefits.

Benefits

Competitive salary

Bonus scheme

Pension scheme

Company car scheme

25 days holiday plus bank holidays

Qualifications

• Experience in customer service environments essential.
• Ability to manage workload effectively.
• Familiarity with job cards and invoicing processes.

Responsibilities

• Manage, book, and maintain job cards efficiently.
• Support the parts department with ordering parts.
• Cost work and raise invoices from job card/repair orders.

Skills

Attention to detail

Ability to work under pressure

Proactive approach

Technical knowledge

Administrative experience

Job description

A dynamic automotive service provider is seeking a Customer Service Advisor for their Ripley Branch. This full-time role involves managing and processing job cards accurately, supporting the parts department, and handling invoicing duties. Ideal candidates should be detail-oriented, proactive, and able to thrive in a fast-paced environment. In return, you will receive a competitive salary, bonuses, access to an excellent pension plan, a company car scheme, and additional holiday benefits.