Customer Service Advisor - Sales

STARK Group; Mablethorpe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading building materials distributor is seeking a passionate Sales Advisor for their Mablethorpe branch. You will build relationships with customers, handle orders, and identify new business opportunities. Ideal candidates should have a positive attitude and experience in customer-facing roles. The position offers a competitive salary, generous employee perks, and opportunities for career development. If you are ready to contribute to a collaborative team dedicated to excellent service, apply today!

Benefits

Competitive salary

Generous employee discounts

Discretionary bonus

Voluntary benefits such as gym membership and healthcare

Qualifications

• Experience in a customer-facing role.
• A positive attitude and willingness to learn.
• Previous industry experience preferred.

Responsibilities

• Develop relationships with customers face to face and over the phone.
• Find and develop new business through cold calling.
• Process customer orders using in-house systems.

Skills

Customer relationship building

Sales and negotiation

Communication

Problem-solving

Job description

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).At **Jewson, Mablethorpe**, we are a small, successful and friendly team. The **Sales Advisor** is an integral part of the team.**What you’ll be doing:*** Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible* Find and develop new business via cold calling, lead follow ups, and general customer interaction.* Target dormant and lapsed accounts to reactivate them* Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey* Keep the branch looking clean and tidy, to make a great first impression on our customers* Maintain stock levels, carrying out regular stock counts* Work with colleagues to suggest opportunities for improvement**Working hours:****7.30am – 5.00pm Monday to Friday and every 2nd Saturday morning****8.00am-12.00pm****What you’ll need to have:*** Previous industry experience preferred but not essential* Experience in a customer facing environment* Passion for working with people* A positive can-do attitude**What’s in it for you:*** Discretionary bonus* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support* Generous employee discounts* Access to discounts with hundreds of your favourite high street and online retailers* Retirement savings plan* Life assurance* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a childAt **Jewson,** we're proud to be part of **STARK** **Building Materials UK** anddedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!**What's next…**If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.**Jewson,**a leading building materials distributor in Northern Europe, is looking for a **Sales Advisor** who’s as passionate about great service as we are, to join the team at their **Mablethorpe** branch.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!