Customer Service Advisor: Inbound/Outbound Support Bournemouth

Zest Group; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer service firm in Bournemouth is seeking a Customer Service Advisor ready to embark on a rewarding career. The role offers a competitive salary of £25,000, plus bonuses, with full training and support provided. Candidates should have proven customer service experience and exceptional communication skills. Working hours are full-time, 37.5 hours per week, featuring a collaborative team environment. Enjoy modern offices and numerous employee perks, including onsite meals and social events.

Benefits

Competitive salary

22 days holiday plus bank holidays

Subsidised meals

Modern office environment

Comprehensive training

Health cash plan and wellbeing support

Qualifications

• Proven experience in a customer service environment.
• Exceptional communication skills, both verbal and written.
• Strong problem-solving skills, with the ability to think on your feet.

Responsibilities

• Engage with customers through inbound and outbound calls.
• Provide solutions and support for appliance repair and care.
• Work collaboratively in a team-oriented environment.

Skills

Customer service experience

Communication skills

Problem-solving skills

Empathetic approach

Positive attitude

Adaptability

Teamwork

Desire to learn

Job description

A leading customer service firm in Bournemouth is seeking a Customer Service Advisor ready to embark on a rewarding career. The role offers a competitive salary of £25,000, plus bonuses, with full training and support provided. Candidates should have proven customer service experience and exceptional communication skills. Working hours are full-time, 37.5 hours per week, featuring a collaborative team environment. Enjoy modern offices and numerous employee perks, including onsite meals and social events.