Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; Chippenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare retail company in Chippenham is seeking an Optical Assistant to enhance customer experiences in-store. You will greet customers, support eye-testing activities, and assist in finding eyewear solutions. Ideal candidates will have a passion for customer care and a willingness to learn. Opportunities for professional development are provided through training programs. Our company values inclusivity and offers various employee benefits, including a retirement savings plan and generous discounts.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling through Employee Assistance Programme

Qualifications

• Strong customer service orientation.
• Willingness to learn and develop new skills.

Responsibilities

• Build relationships with customers to aid them in finding the right products.
• Support with eye-tests and pre-screening activities.
• Maintain shop floor standards and assist in operational tasks.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading healthcare retail company in Chippenham is seeking an Optical Assistant to enhance customer experiences in-store. You will greet customers, support eye-testing activities, and assist in finding eyewear solutions. Ideal candidates will have a passion for customer care and a willingness to learn. Opportunities for professional development are provided through training programs. Our company values inclusivity and offers various employee benefits, including a retirement savings plan and generous discounts.