Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is looking for an Optical Assistant in Chelmsford. In this role, you will engage with customers, assist with their eye-care needs, and support pre-screening activities. You'll also have opportunities for personal development through an industry-leading training program. The ideal candidate should be passionate about customer care and eager to learn. The position offers various employee benefits, including a retirement savings plan and career development opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Ability to build relationships with customers.
• Experience in a retail or clinical environment is preferable.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading retail company is looking for an Optical Assistant in Chelmsford. In this role, you will engage with customers, assist with their eye-care needs, and support pre-screening activities. You'll also have opportunities for personal development through an industry-leading training program. The ideal candidate should be passionate about customer care and eager to learn. The position offers various employee benefits, including a retirement savings plan and career development opportunities.