Customer Experience Talent Community

Molnlycke Health Care; Oldham; Hybrid; GBP 40,000 - 60,000; Full time

Job description

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Join Our Customer Experience Talent Community – UK

Shape the future of healthcare through seamless customer experiences.

At Mölnlycke, we’re on a mission to create and deliver a seamless customer experience that adds real business value through integrated, best-in-class service. If you're passionate about transforming customer interactions and want to be part of a purpose-driven organization, we invite you to join our Customer Experience Talent Community for the UK.

We are always on the lookout for passionate and talented individuals eager to make a difference. While we may not have an immediate opening that matches your expertise, by registering with us, we’ll be able to connect with you when relevant career opportunities arise. We also encourage you to subscribe to our career newsletter to stay up to date on new job openings.

Why Join Our Talent Community?

• Be Part of the Vision: Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and long-term transformation.
• Grow with Us: Mölnlycke invests in developing capabilities and fostering collaboration across global and local teams.
• Drive Impact: Support healthcare professionals and patients by ensuring smooth, responsive, and digitally enabled customer journeys.

Business Areas

Our business is organised into four areas:Wound Care, Operating Room Solutions, Gloves, and Antiseptics. Customer centricity, sustainability, and digitalisation are at the heart of everything we do.

Roles We’re Looking For

We welcome interest from candidates with experience or aspirations in:

• Customer Care & Support
• Customer Experience Strategy & Transformation
• Service Operations & Process Improvement

What We Value

• A proactive and service-oriented mindset
• Strong communication and interpersonal skills
• Digital fluency and adaptability
• Passion for operational excellence and transformation
• Ability to collaborate across global and local teams

Location

Our customer care teams adopt a hybrid working pattern from our local offices in Milton Keynes and Oldham.

Our Approach to Diversity and Inclusion

At Mölnlycke, diversity is not just a vision – it’s our strength. We are committed to fostering an inclusive workplace that values and celebrates the power of diversity. We believe diversity fuels innovation, creativity, and problem-solving. Join a team where authenticity is embraced and every employee, regardless of background or identity, experiences a true sense of belonging.

Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.

Employee Development

We’ll give you the challenges, training, and support to advance your career.

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes.

We employ around 8,700 people globally, with our headquarters in Gothenburg, Sweden, and operations in more than 100 countries. Mölnlycke is a founding partner of GoCo Health Innovation City, a world-class innovation cluster for health. Since 2007, we’ve been part of Investor AB, a long-term owner of high-quality global companies founded by the Wallenberg family in 1916.

Follow us on LinkedIn to see how we Revolutionise Care for People and Planet.

Job Posting Location: UK Oldham Factory Site