Customer Enablement Manager — Figma Weave (Hybrid, London)

The Design Project; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A software company in London is seeking a Customer Enablement Manager to manage customer adoption and drive product success. The role requires a bachelor’s degree and 4+ years in customer-facing SaaS roles. Candidates should excel in communication, stakeholder management, and training delivery. Experience with design tools like Figma is preferred. The salary ranges from £60,000 to £90,000 and benefits include comprehensive health coverage, retirement savings, and generous paid time off. Hybrid working arrangement offered.

Benefits

Comprehensive health coverage

Retirement savings plan

Generous paid time off

Professional development stipend

Equity opportunities

Parental leave

Wellness programs

Onboarding support

Qualifications

• 4+ years of experience in customer-facing SaaS roles.
• Proven track record managing a portfolio of enterprise accounts.
• Strong consultative mindset with diagnostic ability.

Responsibilities

• Manage the adoption journey for large customers maximizing value from Figma Weave.
• Develop tailored enablement strategies driving product adoption and success.
• Build trusted relationships with stakeholders across all levels.

Skills

Customer Success Management

Customer Enablement Strategy

Excellent Communication

Problem-Solving

Stakeholder Management

Cross-Functional Collaboration

Education

Bachelor’s degree in Business, Marketing, Communications, or Design

Tools

Figma

Job description

A software company in London is seeking a Customer Enablement Manager to manage customer adoption and drive product success. The role requires a bachelor’s degree and 4+ years in customer-facing SaaS roles. Candidates should excel in communication, stakeholder management, and training delivery. Experience with design tools like Figma is preferred. The salary ranges from £60,000 to £90,000 and benefits include comprehensive health coverage, retirement savings, and generous paid time off. Hybrid working arrangement offered.