Customer Care Specialist – Fast-Food Guest Experience

McDonald's; Wellington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fast-food restaurant in the United Kingdom is seeking a Customer Care Assistant to engage with customers and maintain a welcoming environment. The ideal candidate will have effective communication skills, a friendly demeanor, and the ability to work flexible shifts including weekends. As part of the team, you will help create a positive atmosphere while ensuring high standards of cleanliness in the dining areas. This role offers a variety of benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to maintain high energy levels while working efficiently.
• Friendly, welcoming, and courteous behavior.
• Willingness to work flexible shifts including weekdays and weekends.

Responsibilities

• Engage with customers and ensure their needs are met.
• Maintain cleanliness in dining areas and toilets.
• Create a warm and inviting atmosphere.

Skills

Effective communication skills

Teamwork

Customer service

Attentive listening

Job description

A leading fast-food restaurant in the United Kingdom is seeking a Customer Care Assistant to engage with customers and maintain a welcoming environment. The ideal candidate will have effective communication skills, a friendly demeanor, and the ability to work flexible shifts including weekends. As part of the team, you will help create a positive atmosphere while ensuring high standards of cleanliness in the dining areas. This role offers a variety of benefits, including holiday pay and employee discounts.