Credit Controller

Elemis; Bristol, Filton; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A reputable skincare company based in the UK is looking for an entry-level Credit Controller to join their finance team. You will manage the credit control process, ensuring accurate accounts and providing a positive customer experience. This hybrid role involves working in the office and remotely. Ideal candidates will have a passion for numbers, administration experience, and communication skills. Enjoy benefits like generous holiday allowances and employee discounts.

Benefits

Generous Staff Discount

Excellent well-being policies

Generous Holiday Allowance

Company Pension Scheme

Healthcare Cash Plan

Employee Assistance Programme

Qualifications

• Experience within an administrative position.
• Good problem-solving skills.
• Good level of computer literacy in Microsoft Office.

Responsibilities

• Follow end-to-end credit control process including booking cash and issuing invoices.
• Maintain and update client accounts with BACS statements.
• Monitor Credit Hold orders and release accordingly.

Skills

Administrative experience

Problem solving skills

Computer literacy in Microsoft Word, Excel, and Outlook

Accurate data inputting skills

Excellent communication skills

Relationship building

Credit Control or Sales Ledger experience

Job description

Credit Controller

Department: Credit Control

Employment Type: Permanent - Full Time

Location: Office, Avonmouth/Filton

We are looking for a Credit Controller to join our growing finance function. This is an entry level position, reporting to our Credit Manager and working alongside other Credit Controllers. Within this role you will follow end-to-end credit control process ensuring accurate books and records and a positive customer experience. You will have an opportunity to support large scale accounts as well as smaller ones, giving you variety in your workload. We are looking for someone with a true passion for numbers who wants to grow their career in finance! This role is based in our Avonmouth offices. This is a hybrid position, meaning we work three days in office and two days from home. This is a permanent and full time position, 37.5 hours per week with flexible working hours available.

Key Responsibilities

• Follow end to end credit control process including (but not limited to) booking cash, issuing invoices, raising credit notes, reconciling accounts and chasing debt
• To maintain and update client accounts with BACS statements, remittance advices and credit card receipts
• Issue computerised statements to customers and other internal departments when required
• To update AR Module on D365 with any details pertaining to a customer’s A/C
• To monitor Credit Hold orders and release accordingly on a daily basis for UK & US ledgers
• Update computerised cashbook and post to the system on a daily basis for UK & US payments
• Provide copy invoices and reports for Sales Department and clients as required
• Issue month end invoicing
• Assist in collating month end statements

Skills, Knowledge & Expertise

• Experience within an administrative position
• Good problem solving skills
• Good level of computer literacy in Microsoft Word, Excel and Outlook
• Accurate data inputting skills
• Excellent communication skills, including good telephone manner
• Ability to build and maintain positive relationships
• Any Credit Control or Sales Ledger is helpful
• Any experience of financial systems is also helpful

Job Benefits

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

*Some benefit eligibility is based on length of service or contract type