Counselling Services Assistant - Hybrid

The Brain Tumour Charity; Fleet; Hybrid; GBP 25,000; Full time

Job summary

A health-focused charity in Fleet is seeking a Counselling Service Assistant to manage service operations, ensuring a positive experience for clients. The role involves handling communications, supporting volunteers, and maintaining records. Ideal candidates should have admin experience, a Level 2 Certificate in Counselling, and excellent IT skills. The position is office-based with a hybrid working option, offering a salary of £25,000. Emphasizing diversity, the charity encourages applications from all backgrounds.

Benefits

Flexible working options

Diversity and inclusion initiatives

Qualifications

• Experience in a busy admin role with telephone, email, and CRM systems.
• Experience supporting vulnerable adults and their families.
• Competent IT user across various digital platforms.

Responsibilities

• Deliver day-to-day operations of the counselling service.
• Manage client communications and diary.
• Assist volunteers and maintain service records.

Skills

Empathy

Communication Skills

IT Proficiency

Time Management

Education

Level 2 Certificate in Counselling

Tools

CRM Systems

Email

Database Management

Job description

A health-focused charity in Fleet is seeking a Counselling Service Assistant to manage service operations, ensuring a positive experience for clients. The role involves handling communications, supporting volunteers, and maintaining records. Ideal candidates should have admin experience, a Level 2 Certificate in Counselling, and excellent IT skills. The position is office-based with a hybrid working option, offering a salary of £25,000. Emphasizing diversity, the charity encourages applications from all backgrounds.