Coordinator Outreach and Engagement

University of Newcastle; Newcastle upon Tyne; On-site; GBP 51,000 - 59,000; Full time

Job summary

A prestigious university located in Newcastle upon Tyne seeks a Coordinator for Outreach and Engagement. This full-time position involves developing promotional campaigns and engaging diverse audiences through social media and content creation. The ideal candidate will have a degree in a related field, experience in managing communications, and a commitment to equity and diversity. Competitive salary and benefits are offered to foster a supportive work environment.

Benefits

Salary range from $103,641 – $116,596

17% superannuation

Additional holiday days

Discounts on health and gym memberships

Support and wellbeing programs

Qualifications

• Degree in communications or equivalent experience.
• Experience in creating engaging promotional content.
• Proficient in social media and website content creation.

Responsibilities

• Develop and deliver promotional campaigns across various platforms.
• Translate complex information into accessible content.
• Build relationships with stakeholders to promote services.

Skills

Campaign design

Social media management

Digital storytelling

Excellent communication

Leadership skills

Commitment to equity and diversity

Education

Degree in communications, marketing, public relations or related field

Job description

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world‑leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Our Library team plays a vital role in supporting the University’s strategic goals and fostering a vibrant research culture. You’ll be part of a collaborative, forward‑thinking environment that values innovation and continuous improvement.

About the role

As the Coordinator, Outreach and Engagement, you’ll lead the planning and delivery of programs, exhibitions and communications that enhance the University Library’s visibility and impact. You’ll work across social media, websites and physical spaces to create inclusive and engaging content for students, staff, alumni, donors and volunteers.

You’ll collaborate with internal teams and external partners to promote library services, showcase collections and support strategic initiatives. From designing campaigns and events to managing digital content and stakeholder relationships, your work will help build a vibrant library culture that reflects the diversity and aspirations of our communities.

What you’ll do

• Develop and deliver promotional campaigns across social media, websites and print
• Manage communications planning, branding and digital asset creation
• Translate complex service information into clear, engaging content for diverse audiences
• Support the Library to deliver best‑practice engagement activities including exhibitions, events and thematic programmes that showcase library services and collections
• Build relationships with internal stakeholders and external community groups
• Support strategic projects and contribute to continuous improvement initiatives

This is a continuing, full‑time position based at our Callaghan Campus, on Awabakal land.

What we’re looking for

• A degree with relevant experience in communications, marketing, public relations or a related field, or an equivalent combination of education and experience
• Experience in designing and delivering engaging campaigns and/or programmes of events or exhibitions
• Social media management, website content creation and digital storytelling experience
• Excellent communication skills with the ability to translate complex ideas into accessible inclusive messaging and to understand and tailor content to audience needs
• A continuous improvement mindset and leadership skills to work with a range of people to deliver quality outcomes together
• Commitment to equity, diversity and a respectful workplace culture

What’s on offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• Salary range from $103,641 – $116,596 plus 17% superannuation, commensurate with skills and experience
• 17% superannuation, annual leave loading and salary packaging options
• Additional University Holiday days, generous personal, life and parental leave, and an additional purchased leave scheme
• Discounts on private health insurance, gym memberships, software, travel and more
• A range of support and wellbeing programs
• Explore more here – benefits at a glance.

Your Next Steps

Click the Apply button to be redirected to the advert on our University of Newcastle jobs page where you will find a guide on how to apply and gain access to the job description.

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application should include:

• Your resume (maximum 4 pages)
• A cover letter (maximum 1 page) outlining your motivation to apply for this opportunity
• A response to the following questions (maximum 2 pages)
• 1. This role focuses on connecting the Library with students, academics and its broader communities. Can you share an example of a campaign, event, or initiative you led that aligns with organisational goals and successfully engaged multiple audiences?
• 2. Describe a time when you used social media or website content to promote a service or programme. How did you measure its success and what did you learn?
• 3. This role involves working closely with technical experts and translating detailed or complex information into accessible and engaging content. Can you share an example where you worked with subject matter experts to craft content or a campaign together? What were the goals and what was the outcome?
• For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

Applications Close: Sunday 1st February 2026 at 11:59PM AEDT

Reasonable Adjustments

If you require any adjustments to the recruitment process to support your application, please let us know. This information will help us understand how best to support you and ensure an equitable and inclusive recruitment process.

Please be assured that anything you share will be treated respectfully and appropriately. Our goal is to provide the best environment for every candidate to demonstrate their suitable skills and experience.

Contact Us

For specific position enquiries, please contact Jemma Bowman, Manager, Library Experience and Planning – 0401 505 774 or [e-mail]

Please reach out to [e-mail] if you are experiencing any difficulties or would like to discuss reasonable adjustments.

We are excited to be Looking Ahead with you

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Birpai, Worimi, Wonnarua and Eora Nations. We also pay respect to the wisdom of our Elders past and present.

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