Contracts Manager

NRL; Hounslow; Hybrid; GBP 51,000 - 65,000; Full time

Job summary

A leading environmental services firm is seeking an experienced Operations Manager to oversee the delivery of a borough-wide street cleansing and maintenance contract in Hounslow. This hybrid role requires strong leadership of a workforce and a commitment to health & safety and environmental compliance. The salary ranges from £51,000 to £65,000 per year plus a car allowance, providing an opportunity for significant community impact and career progression.

Benefits

Car allowance

Influence on service quality

Visibility to senior stakeholders

Opportunities for improvement and progression

Qualifications

• Proven experience managing street cleansing, waste, environmental or public-realm operations.
• Demonstrable leadership of a large operational workforce estimated at 50+ operatives.
• Strong working knowledge of health and safety regulations and environmental compliance.

Responsibilities

• Lead the operational delivery of a borough-wide street cleansing and maintenance contract.
• Manage a large frontline workforce, fleet, and other operational assets.
• Ensure health & safety and environmental compliance in all operations.

Skills

Street cleansing management

Operational workforce leadership

Health & Safety knowledge

Fleet and operational asset management

Contractual KPI delivery

Job description

Overview

You will lead the operational delivery of a borough-wide street cleansing and maintenance contract, managing a large frontline workforce, fleet, and assets. The role is hybrid (2 days from home) and you should be located within an hour's drive of the office in Hounslow.

The role carries full accountability for health & safety, environmental compliance, service performance and customer outcomes. You will operate in a public-facing, politically sensitive environment with direct responsibility for operational standards and results.

Required skills

• Proven experience managing street cleansing, waste, environmental or public-realm operations
• Demonstrable leadership of a large operational workforce (circa 50+ operatives)
• Strong working knowledge of H&S, RAMS, COSHH, CDM and environmental compliance
• Experience managing fleet, depots, plant and operational assets
• Track record of delivering contractual KPIs, budgets and service performance in a regulated environment

Benefits

• £51000-£65000 per year + Car allowance
• Opportunity to directly influence service quality, sustainability and community outcomes
• Senior operational role with visibility to Divisional Director and Authority stakeholders
• Stable, long-term contract environment with scope for continuous improvement and progression

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