Contract Manager

Robertson Group Ltd; Kirkwall; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A major facilities management company in Kirkwall seeks a Contract Manager to oversee health and safety, financial profitability, and client relationships. The ideal candidate will possess a relevant degree and strong management experience. Responsibilities include budget oversight, compliance monitoring, and leading a culture of safety. Benefits include a competitive salary, company car or allowance, and additional perks like life assurance and annual leave. Embrace the opportunity to lead in a supportive, diverse environment.

Benefits

Competitive annual salary

Company Car or allowance

Private healthcare

Relocation package

33 days annual leave

Life assurance

Cycle to Work scheme

Rewards platform for discounts with retailers

Qualifications

• Extensive experience in a managerial role within a relevant field.
• Knowledge of Building Regulations.
• Familiarity with NHS SHTM best practice guidance.

Responsibilities

• Lead a culture of safety, opportunity, and inclusiveness.
• Manage contract budget and ensure compliance with service standards.
• Monitor contract performance and provide reports to clients.

Skills

Management experience

Technical focus

Analytical skills

Customer service skills

Budgetary experience

Education

Degree or professional qualification in Estates/Facilities discipline

Recognised health and safety qualification (e.g., IOSH, NEBOSH, SMSTS)

Tools

CAFM systems

Microsoft Word

Microsoft Excel

Job description

Care. Initiative. Pride. We see more than just high standards.

Contract Manager

Location: Orkney, Kirkwall (Hybrid Working available)

Working hours: Monday to Friday - 38.75 hours per week

Benefits

Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contracts Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

What you’ll do:

• Lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Ensure Robertson Group safety and quality control standards are upheld
• Full budgetary responsibility and associated cost base for FM services
• Management of contract budget including monthly analysis of transactions and forecasting
• Management of Lifecycle budget (Projects) to ensure assets are maintained in line with service standards
• Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards and SHTMs
• Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership.
• Practice effective risk management working with Commercial and Financial business partners to ensure Riks & Opportunities schedules are accurate and mitigation/management plans are implemented
• Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attendance at monthly Operational Meetings with the client to discuss performance.

What you’ll need:

• Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Commercial awareness of PFI within the healthcare sector or similar complex environment
• Experience in CAFM systems to manage helpdesk tasks and reporting
• A strong technical focus with knowledge of Building Regulations.
• Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering “ policies and principles.
• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
• Considerable budgetary experience

The successful candidate will require a DBS/Disclosure Check before starting in the job.

Who we’re looking for:

The successful candidate will be responsible Contract Manager, overseeing site operations, health, safety, wellbeing, and commercial & financial profitability of Balfour Hospital for Hard FM services across the facility.

The successful candidate will hold and maintain positive executive customer relationships with end customer (NHSO) and ProjectCo SPV and strongly collaborate with colleagues to deliver a positive, proactive, and progressive environment.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits including:

• 33 days annual leave (pro rata for part time positions)
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.