Configuration Engineer Level 2

Scc; Birmingham; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading IT company in Birmingham seeks a Configuration Engineer Level 2 who will handle configuration orders, ensuring compliance with standards. The role requires BTEC/NVQ in IT and a CompTIA A+ certification. Candidates should possess strong problem-solving and organizational skills, with the ability to work in a hybrid environment. Salary package starts at £24,450 with benefits including two paid volunteering days annually.

Benefits

Large company benefits

Broad flexible benefits scheme

Paid volunteering days

Qualifications

• Strong analytical skills with attention to detail.
• Ability to lift equipment of varying weights.
• Demonstrable ability in handling IT equipment.

Responsibilities

• Process configuration orders according to specified standards.
• Test and configure a variety of products.
• Capture and upload build data to relevant systems.

Skills

Problem-solving skills

Organizational skills

Teamwork

Adaptability to new technologies

Attention to detail

Education

BTEC/NVQ in PC/Information Technology or equivalent

CompTIA A+

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Configuration Engineer Level 2

Location: Birmingham - James House (SCC operates hybrid working, which comprises a mix of office and home working)

Contract Type: Permanent

Salary Package: £24,450 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: Monday – Friday 14:00-22:00

üks Interview Process: 2-stage process

Why SCC?

• Inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately‑owned IT Company

Role Purpose

To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.

Security clearance or willingness to apply will be required for this role.

Key Responsibilities

• Aligned to all Configuration service production areas and break/fix imaging services.
• To test and configure a variety of products to the customer’s specific requirements when expressed, within the agreed group timescales.
• To test and configure a variety of products to the manufacturer's written instructions, ensuring satisfactory operation. Iewch cell<
• Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained.
• To elevate to Supervisor/Management any non‑conformances within the agreed timescales.
• To capture all required build data—status updates—and upload them onto the relevant business system that supports that service.
to undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
• To keep the working area organized and ensure that all company property is handled with care.
• Ability to lift equipment of varying weights and sizes in line with manual handling guidelines and training provided.
• Working to Key Performance Indicator^s (KPIs) varying depending on pione use not formula; tripe admin & hero item 240 fr 452 . So不能 output.
• To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
• To adhere to the Configuration Centers ISO accreditation standards that support this job role function.
• Responsible for QA of own work.
• Trained to the relevant level to support the configuration of server technology.

Skills and Experience

• BTEC/NVQ in PC/Information Technology or equivalent hurry
• CompTIA A+ demonstratable ability / experience in handling IT equipment in a similar role/ capacity.
• Strong analytical and problem‑solving skills with attention to detail.
• Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
• Demonstrable ability to work effectively in a team environment.
• Ability to adapt to changing technologies and learn new systems quickly.
• Experience with server upgrades/ MATCH. revolve and configuration.
• Must be able to obtain the Government and/or Police Security Levels required to meet the operational requirements of the role (no caveats), as stipulated in relevant customer contracts.

About Us

SCC is Europe's largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race, and religion or belief.

If you are selected for an interview and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC: https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC: https://www.scc.com/sustainability-at-scc/

Life gesamte: https://www.linkedin.com/company/scc/life