Compassionate Veterinary Receptionist with Great Benefits

Medivet Group; Pembroke; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary service provider in Pembroke seeks a Veterinary Receptionist to serve as the first point of contact for clients. Responsible for greeting clients, managing appointments, and ensuring excellent care, the ideal candidate should possess excellent reception and numeracy skills. Experience in a veterinary setting is desirable, with a focus on teamwork and the ability to remain calm under pressure. This full-time role includes health benefits and annual leave.

Benefits

Health Cash Plan

24/7 counselling and wellbeing support

Life Assurance

5 weeks' annual leave plus bank holidays

Extra 'Day for You'

Cycle to Work

Season Ticket loans

Discounts on Medivet products and services

Qualifications

• Experience as a veterinary receptionist is desirable.
• Ability to prioritize tasks and remain calm under pressure.
• Willingness to learn and adapt in a team environment.

Responsibilities

• Greet clients on arrival and update records.
• Manage emergency appointments and client communications.
• Ensure appointment slots are available for online bookings.
• Process repeat prescription order requests.

Skills

Excellent reception skills

Good numeracy skills

Team player

Client-facing care

Tools

Online appointment booking systems

Job description

A leading veterinary service provider in Pembroke seeks a Veterinary Receptionist to serve as the first point of contact for clients. Responsible for greeting clients, managing appointments, and ensuring excellent care, the ideal candidate should possess excellent reception and numeracy skills. Experience in a veterinary setting is desirable, with a focus on teamwork and the ability to remain calm under pressure. This full-time role includes health benefits and annual leave.