Community Partnership Officer

Scarf Aberdeen Limited; Aberdeen City; Hybrid; GBP 27,000; Full time

Job summary

A community-focused charity in Scotland is seeking a Community Partnership Officer for Home Energy Scotland. This role involves building relationships with community groups, promoting fuel poverty programs, and delivering training. The ideal candidate will have strong communication skills, a background in customer service, and a full UK driving license. This full-time, hybrid position allows for flexible working from home or the office in Dundee or Aberdeen, with a salary of £26,260 per annum.

Benefits

35 days off annually

Paid day off for your birthday

Salary sacrifice schemes

Paid time for volunteering

Pension plan

Regular staff events

Employee Assistance Programme

Qualifications

• Strong interpersonal and communication abilities.
• Experience with stakeholder engagement.
• Confidence in using digital tools for remote work.
• A full UK driving licence due to travel requirements.

Responsibilities

• Create and maintain relationships with community groups and partner organisations.
• Promote National Fuel Poverty programmes to public bodies and community groups.
• Deliver training and events, both online and face-to-face.
• Attend meetings with partners and stakeholders to promote Home Energy Scotland.

Skills

Customer service

Interpersonal communication

Stakeholder engagement

Confidence with digital tools

Job description

Join Scarf as a Community Partnership Officer for Home Energy Scotland

Scarf is hiring a Community Partnership Officer to support the Home Energy Scotland service across the North-East of Scotland, covering Moray, Aberdeenshire, Aberdeen City, Angus, Dundee City, and Perth and Kinross.

Are you passionate about sustainability, energy efficiency, fuel poverty and can form great connections with potential and existing partners. At Home Energy Scotland in the North-East, we’re looking for an enthusiastic individual to join our team.You’ll be joining the partnership team who work with organisations to provide them training and facilitate referrals through a digital referral tool.

You’ll be confident explaining our services to partners and creating a positive working relationship with different people. But don’t worry we will give you full training on our service including City & Guilds & a dedicated SQA.

We’re always on the lookout for new partnerships – your sharp eye of opportunity will be key to building new partnerships and creating successful projects. You might not understand fuel poverty and its causes, but that is ok (great bonus if you do) but having great communication skills and a willingness to learn will help build this knowledge.

This hybrid position allows for flexible working from home or from our offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside in, or very near to, one of the six service areas. As you could be travelling to meet organisations and delivering training, you need to hold a driver’s licence.

Duties and responsibilities

As a Home Energy Scotland Community Partnership Officer, you'll be responsible for:

• Create and maintain relationships with groups / community groups/ partner organisations and key strategic organisations.
• Promote National Fuel Poverty programmes to public bodies, voluntary organisations, and community groups.
• Deliver training and events, online and face to face
• Attend meetings with partners, stakeholders, and groups to promote Home Energy Scotland.

Skills and qualifications

To thrive in this role, you’ll ideally bring:

• A background in customer service with strong interpersonal and communication abilities.
• Strong communication and stakeholder engagement experience
• Confidence in using digital tools and working independently in a remote setting.
• A full UK driving licence, due to travel requirements for attending events.

A complete overview is available in the attached job description (see website)

Locations and working hours.

This is a full-time position at 35 hours per week, spanning 5 days out of 7.

• Training: Initial onboarding lasts 6–9 weeks, Monday to Friday, 9:00 AM to 5:00 PM.- Training will be a mix between in-person and hybrid.
• Work Setup: Hybrid—work from home and/or from offices in Dundee and Aberdeen.
• Tech Requirements for Remote Work:
• You can check your connection speed online here

Applicants must reside in or near one of the six service regions and be prepared to commute to Dundee or Aberdeen when necessary. Travel costs to your designated office won’t be reimbursed.

Salary and benefits

The salary for this role is £26,260 per annum, based on a 35-hour working week.

About Scarf

Established in 1985, Scarf is a trusted charity and social enterprise with over 40 years of experience providing free and impartial energy-saving advice. Through phone consultations, online support, and face-to-face guidance, we empower individuals to lower fuel bills and reduce carbon emissions.

Our services span a broad range of energy-related support, including access to grants and funding, home efficiency upgrades, fuel debt management, billing issues, and more. We deliver several contracts throughout the North-East, working in close partnership with local and national governments, as well as third-sector organisations, to uplift communities and reach those in need.

We proudly deliver the Home Energy Scotland service in the North-East, funded by the Scottish Government and managed by the Energy Saving Trust, making a meaningful impact on people’s everyday lives.

At Scarf, we foster a friendly, inclusive workplace, invest in our team, and take pride in our award-winning culture. We are accredited by Investors in People .

Here’s what we offer:

• Flexible working arrangements
• 35 days off annually (30 days paid leave + 5 public holidays)
• A paid day off for your birthday 🎉
• Salary sacrifice and net pay deduction schemes
• Paid time for volunteering
• Pension plan
• Regular staff events
• Free access to an Employee Assistance Programme

How to apply

To be considered for the Home Energy Scotland – Community Partnership Officer role at Scarf, please complete the online application form ( https://www.scarf.org.uk/vacancies/apply-now/) and provide comprehensive details demonstrating your suitability. Be sure to:

• Attach an up-to-date CV
• Please ensure you
• Complete all required sections thoroughly

You may be invited to complete an assessment prior to interview selection. Please note that due to a high volume of applications, not all unsuccessful candidates may receive a response.

Application Deadline : 5 PM on Friday 30 th January . Interviews: Scheduled for February, conducted either in person or via Microsoft Teams

For any queries ahead of applying, feel free to contact: Michael Marley Advice Centre Manager – North East- [e-mail]

Good luck with your application! If you need any further assistance, feel free to ask.