Community Ambassador Volunteer (Welwyn/Hatfield) for One YMCA

Welwyn Hatfield Community And Voluntary Services Limited; Hatfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local community service is seeking an FSS Volunteer Ambassador to support families and share information on the Family Centre Services. This is a flexible volunteer opportunity that allows you to engage with community groups and events, maintaining vital connections between the Family Centre and families. Candidates must have excellent communication skills and a friendly approach, with a willingness to undergo a DBS check.

Benefits

Training provided

Ongoing support and supervision

Qualifications

• Must be aged 18 or over.
• Willing to undergo an enhanced DBS check.
• Maintain confidentiality at all times.

Responsibilities

• Maintain the connection between the Family Centre Service and families.
• Attend FSS groups and local Parent & Toddler groups.
• Encourage families to register with the service.

Skills

Excellent communication skills

Friendly approach

Teamwork

Ability to work unsupervised

Job description

Before you can register your interest for this opportunity you must be registered as a volunteer.

Register with the Volunteer Centre, or if you have already registered, please log in.

As an FSS Volunteer Ambassador you will be supporting the Family Centre vision by attending sessions/groups/local parent & Toddler groups in the community/events with your child and sharing information on the Family Centre Services, maintaining the link between the Family Centre and the community. This is a flexible opportunity that can be worked around family life/local groups/and events running.

Opportunity Type

Long-term Commitment

District

Welwyn/Hatfield

Location

From your office, From home, Indoor, Event

Time of day

To Be Discussed

Practical Considerations

• Aged 18 or over.
• Willing to undergo an enhanced DBS check.
• You need to have a friendly approach.
• Excellent communication skills.
• Maintain confidentiality at all times.
• The ability to work well in a team and unsupervised.

Support Offered

• Training provided prior to starting role.
• Full induction into the service.
• Ongoing support and supervision throughout role.

Requirements

Will require a criminal record check (DBS).

Suitable for

18 – 25 year olds, Aged 26 and over, University students, Older People.

Suitable for volunteers interested in: Voluntary & Community Action, Young People & Adolescents.

Wheelchair Access

Yes.

Full Description

Main Tasks could include:

• Maintaining the connection between the Family Centre Service and act as a liaison between our service and families/the community.
• Regularly attend FSS groups and/or local Parent & Toddler groups in the community to signpost to and share information about the FSS service.
• Keeping up to date with the Family Support Service programme and share with families or groups.
• Encourage and support families to register with the service.
• Share your positive experiences of using the services and signpost families where appropriate.
• Share information of relevant topics such as early years, two-year funding or new courses and workshops we run with partners.
• Share social media content.
• Encourage families to sign up to the FSS newsletter and follow us on social media platforms.
• Joining in at all groups and role modelling to others with your own child(ren).
• To promote YMCA Family Centre values & ethos.

FSS Groups includes:

• Meet and greet families upon arrival at the centre, ensuring all families feel valued and welcome and helping them to feel comfortable in the sessions.
• Help with set up and tidying e.g., setting up tables and chairs (light duties).
• Support the work of the FSS staff by explaining what happens in the sessions and getting all families to sign in on arrival.
• Engaging with families throughout the session.
• Helping with surveys, feedback, and child voice.
• Will be given particular roles within the sessions.

Events Includes:

• There are also opportunities to support FSS events in centres and within the community throughout the year.
• Will be given particular roles at events.
• Tasks may include some of those listed above.
• Other tasks agreed from discussion.
• Marketing/Communication/Fundraising.
• Championing the Family Centre through feedback, taking part in marketing campaigns. Activities may include case studies, photo shoots, filming and events.

This is a wonderful opportunity to make a difference and give back to the local community.