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Communications Manager

Seen Group

London

On-site

GBP 40,000 - 55,000

Full time

30+ days ago

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Job summary

A leading beauty agency is seeking a Communications Manager in London to lead account management and deliver exceptional client service. The successful candidate will support junior team members while maintaining strong media relationships and develop creative campaigns. This role requires excellent communication skills and a proactive approach to client needs.

Qualifications

  • Demonstrated ability to showcase strategic thinking and creativity.
  • Experience in managing client accounts and media relations.
  • Proven track record in developing and executing marketing campaigns.

Responsibilities

  • Lead day-to-day account management and client relations.
  • Develop creative campaigns aligned with client goals.
  • Mentor and coach junior team members.

Skills

Strong written and verbal presentation skills
Exceptional media relationships
Excellent pitching skills
Excellent understanding of social media landscape
Influencer partnership management
Strategic and creative thinking
Knowledge of beauty and wellbeing news
Job description

SEEN Group Vision: Be the agency the Beauty world wants to work with.

SEEN Group Mission: Originating ideas so inspiring they elevate perceptions of Beauty.

SEEN Group Values:

Role Overview:

The Communications Manager is the pillar of the account team – this role is instrumental in providing exceptional client counsel and is responsible for ensuring best in class plans and executions for their accounts. The Communications Manager is a true support to the senior members of the team as well as being an inspiring leader to more junior members.

Role Overview

The Communications Manager is the pillar of the account team – this role is instrumental in providing exceptional client counsel and is responsible for ensuring best in class plans and executions for their accounts. The Communications Manager is a true support to the senior members of the team as well as being an inspiring leader to more junior members.

Client Service
  • Day-to-day account lead with strong client relations, understanding of their brand and ethos, ensuring exceptional client counsel is delivered
  • Develop a deep understanding of client’s business in order to deliver strategic and creative campaigns against briefs
  • Ensure any client requirements or issues are dealt with accordingly, having a solution driven approach to all communication
  • Lead client meetings alongside your team ensuring status updates, plans and proposals are delivered in a professional and knowledgeable manner and to a high standard
Management
  • Active junior team lead and team coach ensuring support in managing workload and prioritisation
  • Active junior team role in press and influencer expertise, supporting the team with informed guidance of pitching and seeding strategies
  • Coaching and mentoring the junior team to support them in their SEEN careers and ensuring your team is offering effective client work
Skill Set
  • Strong written and verbal presentation skills showcasing strategic thinking and creative ideas that SEEN is known for
  • Exceptional media relationships, showcasing media and influencer strategy building skills at all times. Pushing the boundaries and gaining top tier features
  • Excellent pitching skills to convert high quality results and growth for clients
  • Continued growth and maintenance of strong network and knowledge of press and influencer relationships
  • Excellent understanding of social medial landscape, ensuring clients are provided with strategic recommendations that showcase a comprehensive understanding
  • Play a lead role in the planning and execution of Influencer partnership management
  • You are the eyes and ears of industry (beauty and wellbeing) news, trends and insights to benefit client work and in-role specialism. Showcasing this both in your client work and sharing with the wider SEEN team
  • Take an active role in brainstorming across the agency, showcasing your strategic and creative thinking that your peers can utilise with their client portfolio
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Marketing, Public Relations, and Writing/Editing
Industries
  • Public Relations and Communications Services

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