Commercial Account Exec (Trainee)

City Insurance Group; Winchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A growing insurance company in Winchester is looking for a Trainee Commercial Account Executive to support the commercial team. Your role will include assisting with client interactions and learning about business insurance. The position offers up to £22k, with full training provided and a supportive work environment that encourages career progression.

Qualifications

• Attention to detail and good listening skills.
• Previous customer care experience preferred.
• Enthusiasm and willingness to learn.

Responsibilities

• Use bespoke computer system, Acturis & CDL.
• Support the commercial team with client interactions.
• Communicate with clients via telephone and e-mail.

Skills

Good standard of education

Good understanding of Windows programs

Good oral and written communication skills

Ability to multi-task and prioritise

Quick learner

Job description

88-89
High Street
Winchester
Hampshire
SO23 9AP

Mon - Fri:
08:40-17:00
Sat:
09:00-12:00
Sun: Closed

Role

Commercial Account Exec (Trainee)

Location

Winchester

Reports To

Commercial Insurance Manager

Salary Range

Up To £22k depending on experience

Work Hours

Monday to Friday, 08.40 to 5pm

Job Summary

Under the guidance of the commercial team, you will be trained on the principles of business insurance and assist in the day‑to‑day handling of commercial business, including quoting for new policies, renewals and mid‑term adjustments. You will provide high‑quality support and assistance to the commercial team caring for existing clients and helping, developing new business in order to meet growth targets. We have a range of commercial insurance products from a selected group of leading insurers, are price competitive and look to go over and above client’s expectations in order to provide the best service possible.

Essential Skills

• Good standard of education
• Good understanding of Windows programs – use of Word and Excel
• Being attentive and maintaining concentration in a busy environment
• Good oral and written communication skills
• Ability to multi‑task and prioritise
• Ability to communicate with colleagues at all levels of seniority
• Good ability to work with minimal supervision
• Quick learner

Main Duties and Responsibilities

• Using bespoke computer system, Acturis & CDL
• Providing key support to commercial team
• Engaging with clients by telephone and e‑mail
• Liaising with insurance companies to make amendments and discuss existing policies
• Learning about different types of insurance and products
• Maintaining a good level of personal smartness and presentation
• Identifying client needs
• Adherence to company procedures and compliance obligations
• Treating the customer fairly and giving sound advice

Desirable

• Good listening and observation skills
• Previous experience and or proven customer care skills
• Enthusiasm
• Willing to learn and progress
• Naturally helpful person prepared to work hard
• An eye for detail and inquisitive mind
• Career minded
• Wanting to work with a growing team

You can apply for a role stated below by sending an email to [e-mail] clearly stating what role you are applying for and attaching your current CV and any other relevant information.

Close Role

City Insurance Group
88-89 High St
Winchester
Hampshire
SO23 9AP
Tel: [phone]
E-Mail: [e-mail]