Co2/engraver service engineer

HPC Laser LTD; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A premium laser solutions provider is seeking a full-time CO2/engraver service engineer to maintain and service CO2 and fiber laser engraving systems across the UK and Ireland. The role involves system installations, troubleshooting, and delivering customer training while ensuring that client requirements are met effectively. Candidates should have experience in engraving operations, strong communication skills, and a basic understanding of laser or CNC systems. A valid driver’s license is required, along with a willingness to travel as needed.

Qualifications

• Experience with Engraving and Laser Engraving operations is essential.
• Skills in Printmaking, Drawing, and Adobe Photoshop are required.
• Strong communication and customer service skills are necessary.

Responsibilities

• Maintaining, troubleshooting, and servicing CO2 and fiber laser engraving systems.
• Conducting system installations and delivering customer training.
• Collaborating with the service team to meet client requirements effectively.

Skills

Experience with Engraving and Laser Engraving operations

Skills in Printmaking, Drawing, and Adobe Photoshop

Strong communication and customer service skills

Proven ability to assess, diagnose, and resolve technical issues

Job description

HPC Laser, established in 2007, is a trusted supplier of premium CO2 and fiber laser cutting and engraving systems, as well as CNC routers, at competitive prices. We are committed to providing unmatched support and service to our clients. Our team of skilled engineers, with over 50 years of combined experience in the laser industry, ensures full installation, setup, and training to support our customers. HPC Laser is renowned for delivering innovative technology solutions and exceptional customer service.

Role Description

This is a full-time, hybrid role for a CO2/engraver service engineer, for UK and Ireland. The role involves maintaining, troubleshooting, and servicing CO2 and fiber laser engraving systems. Responsibilities include system installations, providing technical support, conducting routine maintenance, and delivering customer training. The role also requires collaboration with the service team to ensure all client requirements are met effectively and efficiently.

Qualifications

• Experience with Engraving and Laser Engraving operations
• Skills in Printmaking, Drawing, and Adobe Photoshop
• Proven ability to assess, diagnose, and resolve technical issues effectively
• Strong communication and customer service skills
• Willingness to travel when required to customer locations
• Basic understanding of laser or CNC systems is advantageous
• Valid driver’s license and dependable transportation