Client Services Advisor – Full-Time, Office-Based, CRM Pro

HR GO Driving; Ashford; On-site; GBP 26,000; Full time

Job summary

A family run business in the United Kingdom is looking for Customer Service Advisors to provide exceptional service and manage client relationships. The role involves addressing customer queries, processing orders, and collaborating with teams to solve issues. Ideal candidates will have proven experience in customer service, strong communication skills, and CRM proficiency. This is a full-time, permanent position with a salary of £25,604 per annum.

Qualifications

• Proven experience in customer service and administration.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software and other relevant tools.

Responsibilities

• Provide excellent customer service to clients.
• Manage customer enquiries and resolve issues.
• Build and maintain strong relationships with clients.
• Process orders, track shipments, and update clients.
• Collaborate with internal teams.
• Assist with account management duties.
• Keep accurate records of customer interactions.

Skills

Customer service experience

Excellent communication skills

Interpersonal skills

Rapport building

CRM software proficiency

Job description

A family run business in the United Kingdom is looking for Customer Service Advisors to provide exceptional service and manage client relationships. The role involves addressing customer queries, processing orders, and collaborating with teams to solve issues. Ideal candidates will have proven experience in customer service, strong communication skills, and CRM proficiency. This is a full-time, permanent position with a salary of £25,604 per annum.