Claims Digital Transformation Lead

Markel Corporation; Leeds; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global insurance business in the UK seeks a Claims Digital & Technology Lead to spearhead digital transformation efforts. In this pivotal role, you will own the strategy and roadmap for claims technology initiatives, working closely with IT and operations to improve customer outcomes. Candidates should have a strong background in leading digital transformation within claims, effective communication skills, and knowledge of automation technologies. The position offers hybrid working and a comprehensive benefits package.

Benefits

Generous annual bonus

25 days' holiday plus bank holidays

Private medical and dental cover

Qualifications

• Experience leading digital and technology initiatives within insurance claims.
• Deep understanding of claims operations, processes, and systems.
• Knowledge of cloud technologies and AI/ML.

Responsibilities

• Own the UK Claims digital & technology strategy and roadmap.
• Act as a point of contact for all digital initiatives in UK Claims.
• Drive change management and support adoption of new tools.

Skills

Leading digital and technology initiatives

Understanding of claims operations

Excellent communication skills

Experience in automation and AI

Tools

Claims platforms

Automation tools

Data analytics

Job description

A global insurance business in the UK seeks a Claims Digital & Technology Lead to spearhead digital transformation efforts. In this pivotal role, you will own the strategy and roadmap for claims technology initiatives, working closely with IT and operations to improve customer outcomes. Candidates should have a strong background in leading digital transformation within claims, effective communication skills, and knowledge of automation technologies. The position offers hybrid working and a comprehensive benefits package.