Case Manager, Appeals – FTC (Data-Driven Resolutions)

Riposta; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Leeds is seeking a Case Manager for a 13-month fixed-term role focusing on resolving appeals and disputes in primary care. The successful candidate will manage casework effectively and prepare materials for decision-making. Candidates should possess excellent verbal and written communication skills and the ability to navigate complex issues while working collaboratively in a team setting. The position supports work-life balance and career development opportunities.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Access to NHS Pension Scheme

Flexible working arrangements

Employee assistance programme

Qualifications

• Proven capability in managing casework under statutory procedures.
• Strong written and verbal communication skills for complex topics.
• Ability to work with ambiguity and achieve results.

Responsibilities

• Manage all aspects of allocated casework for prompt resolutions.
• Prepare briefing materials for decision-makers.

Skills

Ability to summarise complex issues

Experience working collaboratively

Excellent verbal communication skills

Decision-making within guidelines

Ability to cope with conflicting demands

Job description

A leading healthcare organization in Leeds is seeking a Case Manager for a 13-month fixed-term role focusing on resolving appeals and disputes in primary care. The successful candidate will manage casework effectively and prepare materials for decision-making. Candidates should possess excellent verbal and written communication skills and the ability to navigate complex issues while working collaboratively in a team setting. The position supports work-life balance and career development opportunities.