Care Home Growth & Customer Relations Manager

Barchester Healthcare Homes Limited; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care home provider in Winchester is seeking a Customer Relationship Manager to enhance occupancy through strategic sales and marketing initiatives. The role involves managing enquiries, networking within the community, and supporting marketing activities. Ideal candidates will possess proven sales experience, analytical skills on CRM systems, and excellent communication abilities. If you’re motivated and seeking career progression, this organization offers a rewarding environment.

Benefits

Competitive salary

Commission structure

Retail and leisure discounts

Wellbeing support

Qualifications

• Proven sales and marketing experience, ideally in healthcare.
• Ability to analyse data using Salesforce or similar CRM.
• Full UK driving licence is required.

Responsibilities

• Manage enquiries to achieve occupancy targets.
• Network within the local community to raise home profile.
• Support local marketing activities to drive conversion.
• Engage with residents to understand their experiences.
• Generate leads and identify local marketing opportunities.

Skills

Sales experience

Interpersonal qualities

Self-motivated

Confident user of Microsoft Office

Ability to analyse data on CRM

Job description

A leading care home provider in Winchester is seeking a Customer Relationship Manager to enhance occupancy through strategic sales and marketing initiatives. The role involves managing enquiries, networking within the community, and supporting marketing activities. Ideal candidates will possess proven sales experience, analytical skills on CRM systems, and excellent communication abilities. If you’re motivated and seeking career progression, this organization offers a rewarding environment.