Care Coordinator - Roster, Care Planning & Quality

Merit Healthcare Ltd; Royal Wootton Bassett; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing home care provider in the UK is looking for a dedicated Care Coordinator to oversee care teams and ensure high-quality service delivery. The role requires knowledge of CQC standards, electronic rostering experience, and a commitment to improving the lives of vulnerable individuals. This position offers benefits such as a mobile phone and a referral bonus, alongside ongoing professional development opportunities.

Benefits

Company issued mobile phone

£350 Refer a Friend Bonus

Ongoing support and Professional Development

Opportunity for Level 5 Care Management Training

Qualifications

• 100% committed to helping improve the quality of life of vulnerable people.
• Flexible to cover on-call to meet the needs of the business (essential).
• Knowledge of CQC standards and CQC Compliance (essential).
• Experience with Rostering care calls on an electronic system.
• Full Driving Licence and access to a vehicle (essential).

Responsibilities

• Roster and template care calls using an electronic system.
• Oversee the care team and ensure staff development.
• Create, manage, and monitor customer care plans.
• Ensure compliance with CQC regulations and best practices.
• Work with the Recruitment Team to maintain staffing levels.
• Provide emergency support and cover care calls as needed.
• Build relationships with care staff and service users.
• Participate in the paid on-call rota.

Skills

Commitment to improving lives

Flexibility for on-call duty

Knowledge of CQC standards

Experience in Care Coordinating

Full Driving Licence

NVQ Level 3 in Health & Social Care

Education

NVQ Level 3 in Health & Social Care

Tools

Electronic rostering systems

Job description

A growing home care provider in the UK is looking for a dedicated Care Coordinator to oversee care teams and ensure high-quality service delivery. The role requires knowledge of CQC standards, electronic rostering experience, and a commitment to improving the lives of vulnerable individuals. This position offers benefits such as a mobile phone and a referral bonus, alongside ongoing professional development opportunities.