Care Administrator

Mash Group; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK domiciliary care agency based in Aberdeen is seeking a Care Administrator to support office functions. Ideal candidates will have strong administrative skills and experience in a regulated care environment. Responsibilities include liaising with clients, supporting carers, and assisting with recruitment and administration tasks. This role offers stable weekday hours with no evenings or weekends and meaningful work in a supportive team environment.

Benefits

Supportive team

Stable weekday hours

Opportunity to develop skills

Qualifications

• Experience within a regulated care environment is highly desirable, particularly knowledge of Scottish care regulations.
• Able to work independently and as part of a team.

Responsibilities

• Answering phone calls and emails.
• Supporting carers with general queries.
• Keeping records accurate and organised.
• Assisting with rotas, timesheets and admin tasks.
• Supporting recruitment and onboarding administration.

Skills

Strong admin and organisational skills

Confident using email and Word

Friendly, professional and approachable

Good attention to detail

Confidentiality awareness

Job description

Care Administrator – Domiciliary Care Agency (Aberdeen)

Location: Aberdeen
Hours: Monday to Friday, 9am – 5pm
Salary: £12.21 – £13.00 per hour (depending on experience)

About the Role

Our client is a busy, friendly domiciliary care agency based in Aberdeen, supporting people to live safely and independently in their own homes. They are looking for a Care Administrator to join the office team and help keep things running smoothly behind the scenes. This role is ideal for someone who is organised, reliable and enjoys working in a caring, people‑focused environment.

Key Responsibilities

• Answering phone calls and emails
• Supporting carers with general queries
• Keeping records accurate, up to date and well organised
• Assisting with rotas, timesheets and general admin tasks
• Supporting recruitment and onboarding administration
• Liaising with clients and families when needed
• Supporting compliance and regulatory administration

What We're Looking For

• Strong admin and organisational skills
• Confident using email, Word and basic office systems
• Friendly, professional and approachable
• Able to work independently and as part of a team
• Good attention to detail and confidentiality awareness
• Experience working within a regulated care environment is highly desirable, particularly knowledge of Scottish care regulations and the Care Inspectorate.

What We Offer

• Supportive, close‑knit team
• Stable weekday hours with no evenings or weekends
• Meaningful work supporting frontline care
• Opportunity to develop skills within the care sector

How to Apply

Please send your CV along with a short covering note explaining why this role interests you.