Cafe Team Member

Tesco Plc; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the UK seeks an enthusiastic part-time Team Member for diverse tasks in its café, enhancing customer experiences through food preparation and service. The role offers flexible hours and is ideal for individuals committed to hospitality, with a strong emphasis on teamwork and communication. Join a supportive environment that values diversity and flexibility.

Benefits

Colleague Clubcard benefits

Flexible working hours

Retirement savings plan

Life Assurance

Access to wellbeing services

Exclusive discounts

Uniform provided

28 days holiday including Bank Holidays

Qualifications

• Must be 18 or over to apply for this role.
• Ability to work efficiently in a team environment.
• Strong communication skills with a proactive attitude.

Responsibilities

• Keep kitchen equipment and utensils clean.
• Serve customers quickly and efficiently.
• Follow food safety and hygiene regulations.
• Practice FIFO stock rotation to keep food fresh.
• Accept deliveries and manage food storage.

Skills

Hospitality commitment

Excellent customer service

Health and Safety knowledge

Efficient work practices

Cleanliness maintenance

Job description

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you’re part of everything — a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything from kitchen equipment to customer tables tidy and clean.

It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We’ll schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Read more.

You must be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first‑in, first‑out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of all operational policies and procedures.
• Preparing, cooking, and serving food according to our café’s menu.
• Ensuring we maintain our standards and all food products are available.
• Knowing our menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up‑to‑date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.

Requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal Attributes

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast‑paced environment.

Benefits

• Colleague Clubcard after 3 months service – 10 % increasing to 15 % after every payday for a four‑day period, off most purchases at Tesco.
• Flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services.
• Exclusive deals and discounts on everyday purchases, treats for the family, eating out and utility bills.
• Uniform provided and policies to support you for all of life’s moments.
• Holiday starting at 28 days (including Bank Holidays).
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Job Details

Seniority level: Entry level

Employment type: Part‑time

Job function: Management and Manufacturing

Industry: Retail