Cafe - Barista

Whsmithcareers; United Kingdom; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading UK retailer is looking for a Barista to deliver exceptional customer service and maintain store standards. You will support colleagues, ensure stock is replenished, and make high-quality coffees. Ideal candidates are passionate about customer experience and motivated to achieve fantastic results. The role includes benefits like salary, pension scheme, and employee discounts.

Benefits

Employee discounts

Pension scheme

Paid annual leave

Qualifications

• Passion for delivering an exceptional customer experience.
• Motivated to achieve high standards.
• Adaptable to meet company requirements.

Responsibilities

• Provide exceptional customer service.
• Carry out stock replenishment.
• Maintain high standards of display and merchandising.
• Make coffees to Costa Brand standard.

Skills

Exceptional customer service

Team support

Communication

Hospitality experience

Job description

As a Barista you’ll provide exceptional customer service part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Barista is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.
• Making coffees to the Costa Brand Standard

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.
• Hospitality Experience is not a must but a preference

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

Costa Coffee for WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.