Business Systems Manager/Architect

Hutchison Technologies Ltd.; Dundee; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider is seeking a Business Systems Manager/Architect in Dundee, Scotland. The ideal candidate will lead the design and implementation of systems architecture, ensuring technology solutions meet organizational goals. Responsibilities include the management of ERP and CRM systems, process optimization, and data governance standards. Candidates should have a bachelor's degree in Information Systems or Business Administration and experience in digital transformation roles. The role offers competitive benefits in a collaborative and innovative environment.

Benefits

Collaborative work environment

Supportive multi-disciplinary team

Commitment to sustainability

Qualifications

• Experience in business systems management, architecture, or digital transformation roles.
• Experience in AV, systems integration, construction or technology services.
• Hands-on experience with ERP and CRM systems.

Responsibilities

• Develop and maintain the business systems roadmap aligned with company strategy.
• Collaborate with leaders to analyse and improve workflows.
• Establish data governance standards for accuracy, consistency, and security.

Skills

Strategic thinking

Analytical skills

Problem-solving

Communication

Stakeholder management

Leadership

Collaboration

Proactive mindset

Education

Bachelor’s degree in Information Systems or Business Administration

Master's degree (preferred)

Tools

ODOO

ERP systems

CRM systems

SQL

Reporting tools

Job description

At Hutchi, by Hutchison Technologies, we design and build sustainable, integrated technologies that make spaces work for people. We engineer audio, visual, lighting, automation, networking, and access control solutions that deliver immersive and exceptional experiences across the fitness, leisure, hospitality, public-sector, and corporate sectors. Our work is guided by innovation, integrity, collaboration, sustainability, and adaptability — and our commitment is simple: technology made for people.

The Role

The Business Systems Manager / Architect is responsible for the design, implementation, and ongoing management of the company’s strategic systems architecture. This role ensures that all business technology solutions align with organisational objectives, deliver measurable value, and support long-term scalability and innovation.

The post holder will define target architectures, lead major transformation initiatives, and provide expert guidance on enterprise integration, system design, and digital strategy. This includes oversight of key platforms such as ERP, CRM, project management, service, and financial systems.

Acting as a critical bridge between business operations and IT, you will ensure that systems, tools, and data infrastructure scale effectively and integrate seamlessly across core departments including Sales, Engineering, Project Delivery, and Service.

Key Responsibilities

Strategic Architecture & Design

• Develop and maintain the overall business systems roadmap aligned with company strategy and operational goals.
• Evaluate, select, and implement enterprise applications.
• Define integration frameworks and data flow between systems.

Process Optimisation & Automation

• Collaborate with department leaders to analyse and improve workflows across sales, engineering, procurement, project delivery, and service.
• Identify automation opportunities using APIs, middleware, or RPA tools to streamline data entry and reduce redundancy.
• Document business processes and data models to support standardisation and scalability.

Governance & Data Management

• Establish data governance standards to ensure data accuracy, consistency, and security.
• Oversee system permissions, user roles, and compliance with internal controls.
• Develop reporting and analytics capabilities for performance tracking and decision support.
• Lead system implementation or upgrade projects, including requirement gathering, configuration, testing, and training.
• Manage relationships with software vendors, consultants, and integration partners.
• Ensure project timelines, budgets, and quality standards are met.

Support & Training

• Provide oversight for user support, issue resolution, and system administration.
• Develop and deliver user training programs and system documentation.

Promote adoption of best practices across the organisation.

Person Specifications

• Qualifications
• Education & Experience
• Bachelor’s degree in Information Systems, Business Administration, or related field (Master’s preferred).
• Experience in business systems management, architecture, or digital transformation roles.
• Experience in the AV, systems integration, construction, or technology services industry strongly preferred.
• Technical Skills
• Successful candidate should have ODOO system development, implementation and coding capability.
• Hands‑on experience with ERP and CRM systems.
• Strong understanding of data integration.
• Proficiency in SQL, reporting tools and workflow automation.
• Knowledge of project management methodologies and tools.
• Soft Skills
• Strategic thinker with strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Strong leadership with a collaborative, cross‑functional mindset.
• Detail‑oriented, organised, and proactive in driving initiatives to completion.

Why Join Hutchi?

• Be part of a company known for integrated, sustainable, and innovative technology solutions.
• Work collaboratively with a supportive, multi‑disciplinary team.
• Join a culture built on our values: Innovation, Integrity, Collaboration, Sustainability, and Adaptability.

If this sounds like the right fit for you, please send your CV and cover letter to [e-mail] .