Business Support Administrator (Maternity Cover) - CLA04166

Ktpws; Alloa; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A public service organization is seeking a Business Support Administrator for maternity cover based in Alloa. This role provides essential administrative support to the Criminal Justice Service, acting as a key contact for customers and coordinating various service tasks such as KPI management and risk assessments. Candidates should demonstrate strong customer service skills and the ability to manage multiple tasks under tight deadlines. The position offers a hybrid work model and a full-time commitment until September 2026.

Benefits

Living wage employer

Hybrid work model

Qualifications

• Experience in an administrative support role.
• Ability to manage tight deadlines and work under pressure.
• Understanding of business support services.

Responsibilities

• Provide efficient administrative support as part of the Business Support Team.
• Act as the first point of contact for customers.
• Coordinate service-related tasks, including KPI collation and risk assessments.

Skills

Customer service orientation

Confidentiality

Judgment

Initiative

Research skills

Job description

# Business Support Administrator (Maternity Cover)Ref no:: CLA04166Published:: 17/12/2025Closes:: 11/01/2026Location:: Criminal Justice Service, Paton's, Alloa, FK10 1EBSalary:: £25,878.52 - £28,342.27 per yearContract Type:: TemporaryPosition Type:: Full TimeHours:: 35 hours per weekWork From Home:: Hybrid## Job Description**Please note: this is a temporary maternity cover post until 30th September 2026.**To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Business Support Team.To provide a customer focused service as the first point of contact for both internal and external customers.To provide business support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility.To provide a critical support to a statutory Service which includes collation of service KPI’s, co-ordination of MAPPA Core Groups, research/updates for environmental risk assessments with very tight deadlines. Co-ordination of Core Groups for high tariff cases. Aggregate returns to determine sustainability and funding.Although staff may initially be allocated in a Service area, they can be moved to suit Service need.## Additional InformationYou can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council.Clackmannanshire Council is currently promoting the recruitment campaign “Get into Care for Adult Care”. Further documents can be viewed below – these do not relate to the job advertised.Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.Clackmannanshire Council is a living wage accredited employer.## Job Attachments* Share this job posting via Email### Advertisement