Business Support Administrator – Edinburgh

David Narro Associates; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A consulting firm in Edinburgh seeks an enthusiastic individual for its Business Support team. Responsibilities include managing the reception area, providing administrative assistance across various levels of the practice, and supporting engineers and technicians. The ideal candidate should be proficient in Microsoft Office, organized, and a team player. This role is crucial for effective office operation and client interaction.

Qualifications

• Good understanding of Microsoft Office applications.
• Organised and good time management skills.
• Ability to work as part of a team.
• Good typing skills and computer literacy.
• Good level of English spelling and grammar.
• Accuracy and attention to detail.
• Initiative and knowledge of when to escalate issues.

Responsibilities

• Oversee the reception area and manage incoming calls.
• Provide administrative support to the Office and Practice Managers.
• Maintain filing systems and assist with invoicing.
• Log new work enquiries and organize CPD lunches.
• Assist with submissions and PQQ/Tender information.

Skills

Microsoft Word proficiency

Microsoft Excel proficiency

Organised approach

Time management

Teamwork

Computer literacy

Typing skills

English spelling and grammar

Attention to detail

Initiative

Job description

We are looking for an enthusiastic person to join our Business Support team. This team provides administrative assistance across the entire Practice in a variety of ways.

Job Description

To oversea the reception area, deal with all incoming telephone calls and visitors to the office. Provide administrative support to the Office Manager and Practice Manager, Directors, engineers, and technicians. Provide administration support with tenders, competitions, and submissions.

Duties and Responsibilities

Reception/Administration

• Answering telephones - first point of contact
• New business
• Processing incoming/outgoing mail
• Taxis/Copy shop inputting
• Maintaining PPE
• Organising CPD lunches
• Greeting visitors and providing refreshments
• Logging and monitoring new work enquiries
• Converting jobs in Workspace (project management system)
• Maintaining filing systems
• General administration and office tasks

Administration

• Job conversions
• Invoicing, managing fee charts and project owner reports
• Weekly won system checks
• Assisting a section of engineers and technicians
• Assisting with ad hoc duties

Administration Department Tasks/Competitions

• Cube store - physical & electronic
• Archiving - physical & electronic
• Collating information for submissions
• Assisting Office Manager and Senior Management with submissions, if required
• Providing Design Team Leaders with PQQ/Tender information in requested format

SkillRequirements

• A good understanding of Microsoft Word and Excel
• An organised approach and good time management skills
• The ability to work well as part of a team
• Computer literacy and good typing skills
• A good level of English spelling and grammar
• Accuracy and attention to detail
• Ability to use own initiative but also know when matters need to be referred to a supervisor

Good level of IT literacy and use of Microsoft Office applications