Business Development Manager

Aptus Utilities Limited; Burntwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A customer-focused utilities company is seeking an individual to manage customer relationships and drive business growth. The role requires strong communication and networking skills, coupled with leadership qualities. You will be responsible for customer onboarding, performance management, and collaboration across teams. This position offers various benefits, including health support and discounts to promote employee well-being.

Benefits

Cashback plans for eye-care, dental & prescriptions

Gym and retail discounts

Extra day off for charity

Ongoing mentoring and support

Employer Assistance Programme

Qualifications

• Experience in customer relationship managing/coordinating.
• Willingness to work within the company's ethos.
• Commitment to the company's success and values.

Responsibilities

• Manage existing customer relationships.
• Identify and engage with prospective customers.
• Facilitate and manage external meetings.
• Lead generation and customer onboarding.
• Collaborate between pre and post-contract teams.
• Performance management of customer metrics.

Skills

Strong communication skills

Effective networking skills

Leadership qualities

Time management

Job description

We are looking for a customer focused individual to join our dynamic team here at Aptus Utilities, this position can be based at either of our regional offices. As a key member of the team, you’ll be responsible for managing existing customer relationships, whilst identifying and engaging with prospective customers across our working regions. You will play a key role in the pre-contract process including aspects of the tendering process whilst engaging with all departments in the business to deliver our market leading service. If you are motivated and customer focused, with a passion for delivering exceptional service and driving business growth, we want to hear from you.

What you will be doing:

• Ensure high levels of service and expectations are met
• Forge strong, long‑term relationships with customers
• Facilitate and manage external face‑to‑face meetings
• New customer acquisition and onboarding management
• Lead generation
• Engage in strong collaboration between pre and post‑contract teams
• Performance management of customer metrics

What we ask from you:

• Strong communication skills
• Proficiently contribute and lead meetings
• Willingness to work within Aptus’ company ethos
• Effective networking skills
• Experience in customer relationship managing/co‑ordinating
• Effective time management
• Leadership qualities
• Commitment to the success of Aptus Utilities Limited
• Commitment to the company values

What we can offer in return:

• Benefits include cashback plans including eye‑care, dental & prescriptions, to name just a few... please click on our benefits brochure to view further details
• Gym, fitness and retail discounts
• Donate a Day – we will gift you an extra day off each year to do something for charity or within the community
• Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
• We promote physical and mental health and provide additional support to our employees via our Employer Assistance Programme all year round

Office Location:

Bolton‑Unit 19‑20, Barrs Fold Road, Wingates Industrial Estate, Bolton, BL5 3XP, North East‑Unit 16a, Follingsby Park, Gateshead, Tyne and Wear, NE10 8YG, Yorkshire‑Unit 2‑4, New Court, Mildred Sylvester Way, Normanton, West Yorkshire, WF6 1TA or Midlands‑Unit 11 Smiths Close, Zone 3 Burntwood Business Park, Burntwood, Staffordshire, WS7 3FT.

What’s next?

Please send your CV and contact details to [e-mail]. If you are shortlisted for this role, you will be contacted by a member of our People Team or the Hiring Manager, who will usually arrange a short telephone interview before arranging a face‑to‑face.