Business and Admin Assistant (Perth)

Microcom Training Limited; Glasgow; On-site; GBP 15,000; Full time

Job summary

A growing insurance company in Glasgow seeks an apprentice to assist with customer inquiries and support the sales team. You will participate in training sessions to develop insurance knowledge and customer service skills. Ideal candidates are self-motivated, customer-focused, and have obtained National 5 and Higher qualifications. This full-time position offers comprehensive training, with a salary of £14,723 per year.

Qualifications

• Self-motivated with an appetite for continued learning.
• Highly customer focused, customer service work experience desirable.
• Effective time management and prioritisation skills.

Responsibilities

• Assist in handling customer inquiries and addressing concerns.
• Support the sales team by preparing quotes and processing applications.
• Help manage and update customer insurance policies.

Skills

Customer service skills

Time management

Self-motivated

Computer literate

Education

National 5 qualifications

2 Highers

Job description

< p>£14,723.00 per year, Full-time (37.5 hours)< /p>

Job Purpose

We offer Insurance to homes, farms and businesses throughout the UK. Our team is expanding and we have the opportunity to recruit a new apprentice to join our team and learn about Business, Administration and Customer Service.

Key Responsibilities

• Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.
• Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.
• Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.
• Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.
• Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.

What will I learn?

You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.

What qualifications or qualities are required?

• Self-motivated with an appetite for continued learning and development.
• Highly customer focused, with customer service work experience desirable.
• Computer literate along with accurate and speedy keyboard skills.
• Effective time management and prioritisation skills.
• Educated to Higher Level preferred.
• National 5 qualifications (Absolute) & 2 Highers (Preferred).
• Maths or English must be present.

If you are interested please send your CV to [e-mail] with subject ‘BA assistant Perth’