Breakfast Experience Lead – Guest Service & Ops

Ehg Careers; Bristol; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading hotel group in Bristol seeks a Food & Beverage Service - Breakfast Supervisor. In this role, you will create a welcoming atmosphere for guests, ensuring exceptional service and high standards in food presentation. Responsibilities include managing team members, preparing beverages, and acting as Duty Manager. Ideal candidates will have customer service experience, strong communication skills, and knowledge of food safety. This role offers benefits like discounted hotel rates and training opportunities.

Benefits

Discounted Hotel Rooms

Employee Assistance Program

Health Plan

Life Insurance

Cashback discounts

Complimentary Meals on duty

Potential Share of Service Charge

Excellent Training & Development

Qualifications

• Previous experience in a similar role.
• Willing to work a flexible schedule including evenings, weekends and bank holidays.

Responsibilities

• Create a warm welcome and set the tone for guests' experience.
• Present meals attractively.
• Prepare and serve drinks to high standards.
• Allocate roles to other F&B Service Members.
• Act as Duty Manager for the property.

Skills

Impeccable customer service skills

Problem-solving skills

Communication Skills

Ability to lead and manage a team

Knowledge of local food safety laws

Job description

A leading hotel group in Bristol seeks a Food & Beverage Service - Breakfast Supervisor. In this role, you will create a welcoming atmosphere for guests, ensuring exceptional service and high standards in food presentation. Responsibilities include managing team members, preparing beverages, and acting as Duty Manager. Ideal candidates will have customer service experience, strong communication skills, and knowledge of food safety. This role offers benefits like discounted hotel rates and training opportunities.