Brand Creative Operations Manager

Frontier Developments plc; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health technology company is seeking a Brand Creative Operations Manager to streamline and manage creative workflows, ensuring timely and high-quality project delivery. Ideal candidates will have extensive experience in Creative Operations within a fast-paced environment and advanced project management skills. This role offers competitive benefits and opportunities for growth within the company.

Benefits

Share options

25 days holiday

Health insurance

Enhanced maternity leave

Flexible working options

Personal training budget

Free office snacks

Paid volunteering days

Qualifications

• Extensive experience in Creative Operations or Project Management.
• Demonstrable expertise in end-to-end creative workflows.
• Advanced proficiency with project management tools.

Responsibilities

• Establish processes for creative requests from business units.
• Manage resource allocation, scheduling, and task assignments.
• Oversee all active creative projects and track progress.

Skills

Creative Operations

Project Management

Stakeholder Management

Attention to Detail

Tools

Notion

Jira

ClickUp

Job description

About Numan

Founded in 2018, we’ve already grown to be a 200+ team distributed across the globe, united by a singular mission: empowering people to take control of their health.

Numan is transforming health: we’ve built a cutting‑edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.

To deliver on our transformative mission, we are guided by our 5 company values:

• Patients first.
• Learn Fast.
• Own the quality.
• Succeed together.
• Care deeply.

Backed by top‑tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!

The role

We’re looking for a Brand Creative Operations Manager to join the Brand team - a critical new role at the intersection of creative execution and business demand.

You’ll be the operational engine that drives the creative team’s efficiency, transforming stakeholder requests into streamlined, executable projects.

Reporting to the Brand Director, you’ll serve as the single point of truth for creative timelines, capacity, and project status, enabling creative talent to focus on high‑quality execution.

This role is essential for ensuring all creative work is delivered on time, on budget, on brand, and compliant with all relevant regulations and guidelines.

You’ll be:

• Establishing a clear, consistent process for all business units (Marketing, Product, Men’s Health, Women’s Health, etc.) to submit creative requests, ensuring briefs are complete and correctly prioritised.
• Managing resource allocation, scheduling projects, and assigning tasks to in‑house designers, writers, and freelancers to meet deadlines.
• Continuously identifying and resolving workflow bottlenecks, introducing tools and reporting structures to improve speed and transparency.
• Overseeing all active creative projects, tracking progress and proactively communicating status updates and risks.
• Implementing and maintaining systems for central asset storage, tagging, and distribution to ensure accessibility and version control.
• Managing compliance and approvals across legal, medical, and brand review cycles.
• Tracking the Brand and Creative budget, monitoring spend across production costs such as photoshoots and video production.
• Managing vendor relationships, including onboarding, contract management, and invoice processing.

We’re looking for someone who has:

• Extensive experience in Creative Operations, Marketing Operations, Content Operations, or Project Management - ideally within a fast‑paced scale‑up or brand‑led environment.
• Demonstrable expertise in building and managing end‑to‑end creative workflows for design and copy across multiple channels (digital, social, OOH, print).
• Advanced proficiency with project management tools (e.g. Notion, Jira, ClickUp, or similar) for complex dependency and capacity management.
• Exceptional stakeholder management and communication skills, with the ability to manage expectations and drive accountability.
• Meticulous attention to detail, particularly in budgets, compliance documentation, and asset control.
• A proactive, self‑starting mindset with a passion for solving problems through systematic, scalable processes.

Our benefits include...

• 📈 Share options.
• 🏖 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
• 🩺 Health insurance with Vitality.
• 🧸 Enhanced maternity and parental leave.
• 🐥 Nursery benefit provided by YellowNest.
• 💼 Employee assistance programme (access to therapy, financial planning and discounts).
• ⚖️ Generous pension (includes both employee and employer contributions).
• 💻 Flexible working options, including a dog‑friendly office in Farringdon.
• 📚 Personal training and development budget via Learnerbly.
• 👟 Wellhub membership, giving you access to over 2,000 locations in the UK.
• ☕️ Free office snacks including breakfast items, soft drinks, tea and coffee.
• 🚲 Cycle to work scheme.
• 🚆 Season ticket loan.
• % Discount on Numan products for your friends and family.
• 🤲 Paid volunteering days.
• 📅 An additional 2 weeks off once you reach your 5th anniversary with Numan.

Diversity at Numan

At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.

We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.

Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.