Branch Operations Lead: Growth & Service Excellence

Jewson Limited; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading building materials supplier in the United Kingdom is seeking an individual to oversee daily operations, focusing on customer satisfaction and team performance. You will be responsible for maintaining operational efficiency, supporting staff development, and resolving customer issues. The role offers professional development opportunities, a competitive salary with bonuses, and a hybrid working model for better work-life balance. Join a vibrant community committed to excellence and growth.

Benefits

Competitive salary

Bonuses

Pension schemes

Life assurance

Flexible working hours

Qualifications

• High levels of customer satisfaction, ensuring frequent returns.
• Positivity and passion for the merchant sector.
• Integrity and respect in the workplace.

Responsibilities

• Oversee daily activities for efficient operations.
• Provide feedback and coaching to the team.
• Lead by developing strong customer relationships.
• Maximize growth through sales strategies.
• Resolve customer complaints effectively.
• Maintain compliance with Health & Safety standards.

Skills

Customer Service

Enthusiasm

Team Spirit

Decency

Pride

Job description

A leading building materials supplier in the United Kingdom is seeking an individual to oversee daily operations, focusing on customer satisfaction and team performance. You will be responsible for maintaining operational efficiency, supporting staff development, and resolving customer issues. The role offers professional development opportunities, a competitive salary with bonuses, and a hybrid working model for better work-life balance. Join a vibrant community committed to excellence and growth.