Boutique Hotel Receptionist — Guest Experience Pro

Malmaison Hotel du Vin; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Exeter is seeking a Receptionist to join their team. This role offers up to £13.50 per hour along with generous company benefits, training, and development opportunities. You will represent the hotel, ensuring guests have a memorable experience. This is a permanent position with a 40-hour week, including a variety of shift patterns. If you have a passion for hospitality and a friendly demeanor, this could be your next career move.

Benefits

Discounted Staff Room Rates

Friends and Family Room Discounts

35% off Dining

Fully Funded Apprenticeship Programs

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Wellness & National Campaign Days

Complimentary Stays on Anniversaries

Employee Assistance Programme

Qualifications

• Friendly, passionate, and energetic personality.
• Natural hospitality charm and a passion for service.
• Ability to deal with queries of all shapes and sizes.

Responsibilities

• Be the first and last person our guests see and set the tone for the visit.
• Ensure guests have a memorable experience at Hotel du Vin.
• Work with high standards to deliver exceptional service.

Job description

A leading hotel chain in Exeter is seeking a Receptionist to join their team. This role offers up to £13.50 per hour along with generous company benefits, training, and development opportunities. You will represent the hotel, ensuring guests have a memorable experience. This is a permanent position with a 40-hour week, including a variety of shift patterns. If you have a passion for hospitality and a friendly demeanor, this could be your next career move.