Bereavement Support Volunteer

IW Volunteer; Newport; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local volunteering organization is seeking Bereavement Support Volunteers in Newport. Volunteers will provide empathetic support to individuals grieving, both face-to-face and over the phone. Training will be provided, and volunteers are requested to commit for at least one year post-training. Flexible availability is required to support various groups and maintain records.

Benefits

Training provided

Ongoing support

Insurance coverage for volunteers

Qualifications

• A compassionate and caring listener is essential.
• Understanding about patient confidentiality is required.
• Be emotionally resilient in difficult circumstances.

Responsibilities

• Offering bereavement support to people, either on the phone or face-to-face.
• Helping with bereavement groups.
• Accurately maintaining our records.

Skills

Compassionate listening

Understanding patient confidentiality

Emotional resilience

Job description

Why we need you:

Losing a loved one can make you feel alone and isolated but talking to a Bereavement Support Volunteer can help.

Our volunteers are there to listen to anyone who has been bereaved on the Isle of Wight. We want to support as many people as we can, and we can only do this with the help of our amazing volunteers.

We will be with you every step of the way with training and regular support.

You may have questions about this role, and we hope the information below will be useful.

What does the role involve?

• Offering bereavement support to people, either on the phone or face-to-face
• Helping with our bereavement groups
• Helping us to accurately maintain our records

Skills

What skills do I need?

• A compassionate and caring listener
• Understand about patient confidentiality
• Be emotionally resilient in difficult circumstances

What training will I receive?

We will provide you with training covering the bereavement models and theories that are used when supporting a person who is grieving.There will be a mixture of presentations, small group and pairs work, with the emphasis on how we learn together and grow our skills.We will focus on listening skills and there will also be input around how volunteers look after their own health and welfare when supporting others who are vulnerable.We will also provide you with information about organisations who can provide ongoing support to individuals who have been bereaved.

Will the training involve role play?We use role play as part of the training – but the role play will be completed by the staff facilitating the training and not those receiving the training. Role play can be helpful in drawing out information and different perspectives but we are not expecting those attending the training to do these.

Is there a cost for the training?No - but we would welcome those who complete the training and who go on to become bereavement support volunteers with Mountbatten to stay with us for at least a year, if they are able to.

I have experienced a significant bereavement recently. Can I attend the training?

We do find that sometimes a person who is grieving a significant bereavement wishes to support others with their grief. This is a natural and kind thing to want to do. We have found over many years that it can be difficult for a person who is grieving themselves to be able to support another person who is grieving – as it can be that powerful memories and emotions are triggered and these need to be attended to.We would be able to discuss this when a person applies to become a Bereavement Support volunteer.

• Diversity and equal opportunities policy
• Accessibility
• Age restrictions
• Over 18
• Child Protection
• Complaints Policy
• Confidentiality Policy
• Health and Safety Policy
• Ongoing support
• Suitable for Duke of Edinburgh Award
• Suitable for Supported Volunteering
• Suitable for Under 16's
• Suitable for Under 18's
• Training provided
• Volunteers covered by insurance

When can I volunteer?

Start Date: 01/01/2026

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning Yes Yes Yes Yes Yes Yes Yes

Afternoon Yes Yes Yes Yes Yes Yes Yes

Evening No No No No No No No

Availability Details

There will be 3 training sessions you will need to attend. January 28th, February 4th and February 11th. Each training session will start at 9am and finish at 3pm. You can apply now so we can carry out the necessary on-boarding paperwork before training commences.

Location

Halberry Lane
Newport
Isle of Wight
PO30 2ER

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